Facilities Engineer

ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES:

Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.

Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing high-quality services to students and other members of the university community. The department has an annual operating budget of over $350M, operates 24/7/365, and oversees a $3B asset portfolio comprising a 7 million sq. ft. physical plant across the campus. In autumn quarter of the 2021-22 academic year, R&DE will return to providing housing for over 13,000 students and dependents, serving meals at 17 dining halls, 12 retail locations, and operating athletic concessions and conference operations. Additionally, R&DE comprises 900 FTE staff in various divisions.

“Students (Customers) First” is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day.

This role is designated as essential and requires incumbents to report to work onsite. Telecommuting is not available for this role.

JOB PURPOSE:

Oversee assigned staff and responsibility areas related to facilities management or building/equipment maintenance. Participate in department/unit strategic management.

CORE DUTIES*:

• Provide operational and technical support for all after-hours maintenance operations tasks including mechanical, electrical, plumbing, carpentry, and commercial kitchens maintenance.
• Requires effective communication, technical leadership, work coordination, prioritization, and direction in the maintenance, troubleshooting, repair, and operations of building systems and equipment.
• Assist staff with troubleshooting, repair guidance, and technical issues including in-field visits to determine repair needs.
• Coordinate after-hours contracted building systems repair projects as assigned.
• Assist with troubleshooting/problem solving for issues with building systems and commercial food service equipment.
• Function as the primary point of contact for after-hours communication for Maintenance Operations internally and with campus partners.
• Monitor incoming radio service calls providing work task assignment coordination assistance as needed.
• Seamlessly coordinate after-hours maintenance work with shop Assistant Directors, Contracted Service Managers, and stakeholders.
• Authorize the use of department purchasing card for after-hours emergency parts and supplies purchases.
• Manage and/or develop budget for areas of responsibility, including staffing and maintenance contracts.
• Participate in department/unit strategic management, providing input into long-range financial, budgeting, and programmatic planning.
• Oversee and/or monitor project activities; ensure integration with larger unit goals.
• Functions as the on-site management presence for all after-hours Maintenance Operations staff.
• Effectively coordinates emergency situations and repair projects with Maintenance Operations colleagues.
• Completes and sends after-hours activity reports as directed.
• Manages the Duty Supervisor Program.

MINIMUM REQUIREMENTS:

Education & Experience:

Bachelor's degree in engineering or other appropriate technical area, or combination of technical education, training, and experience. Two or more years of experience managing facilities operations and maintenance staff in an environment with a variety of building types.

Knowledge, Skills and Abilities:

• Knowledge of environmental and safety rules, regulations, and policies.
• Demonstrated ability to work and communicate effectively with others.
• Demonstrated experience managing service contracts.
• Demonstrated experience developing and managing budgets.
• Demonstrated experience planning, developing, and implementing programs.

PHYSICAL REQUIREMENTS*:

• Frequently sitting, perform desk-based computer tasks.
• Occasionally stand/walk, twist/bend/stoop/squat, grasp lightly/fine manipulation.
• Occasionally kneel/crawl, climb, reach/work above shoulders.

WORKING CONDITIONS:

• Requires 24-hour response availability seven days per week for emergency situations.
• May be exposed to noise > 80dB TWA.

WORK STANDARDS:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients.
• Supports R&DE Diversity, Equity, Inclusion, and Belonging goals and policies.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety.