Data Entry Operator III

Job Title - Data Entry Operator III
Req ID: SYFJP00000851
Duration: 6 months with possible extension
Location: Phoenix, AZ
Job Description
This requisition is for a 2nd class of Data Entry Operators for our Pets Best division. Duplicate of SYFJP00000820. Based on the fist class, it was determined that Veterinary experience is an absolute must to be successful in this position.
Those that did not have veterinary medical background which resulted in extremely low audit scores. The new job description attached includes vet med background, which has proven to turn out more efficient and accurate associates.
Candidates must have Veterinary background or do not bother to submit.
Class start date of 11/11.
This role will be working for Pet's Best, which Synchrony divested earlier this year. They are now a separate business from Synchrony and want the candidates to be aware.
Here is a summary of Pet's Best organization:
Pets Best was founded in 2005 and provides insurance coverage for dogs and cats. We are the only veterinarian founded pet insurance agency in the United States. Pets Best provides pet parents peace of mind and financial solutions for veterinary care when they need it most. Join our team of pet lovers who strive to treat our members and their pets like family by delivering the highest quality customer service and value.
Representative, Data Entry Support
Compensation:
From day one, you'll start at *** per hour, including during training.
Hours of operation
8am to 5pm Monday through Friday with a set schedule that includes a rotating Saturday shift with a day off during the week. This rotating Saturday would be once every four to six weeks.
Role Summary/Purpose:
• Enters information received by policy holders accurately into the data entry system
Essential Responsibilities:
• Input claim line items accurately and efficiently using the Data Entry program
• Daily contact with all internal departments
• Attends and participates in team meetings as needed
• Performs other duties as assigned
•
Qualifications/Requirements:
• 50+ Words per minute typing speed
• 1 year experience in office / administrative support
• 1 year recent veterinary experience. Licensed veterinary technicians strongly preferred.
Desired Characteristics:
• Administrative experience within the medical or veterinary industry involving heavy data entry responsibilities. Veterinary technician licensure is strongly preferred
• Strong computer skills
• Strong customer service skills
• Excellent oral and written communication skills
• Ability to write professional letters
•
Working Conditions:
• Typical remote working conditions.
• Ability to use computer mouse and keyboard
• Ability to sit for long periods
• Repetitive use of hands required
• Ability to work overtime as required
• Pet-friendly environment
Working Conditions:
• Typical remote working conditions.
• Ability to use computer mouse and keyboard
• Ability to sit for long periods
• Repetitive use of hands required
• Ability to work overtime as required
• Pet-friendly environment
Locations:
Open to location with these states as the exception:
• California
• Colorado
• Montana
• Alaska
• Hawaii
• Oregon
• Washington
• Massachusetts
Agency Submission instructions -
In addition to the resume, please provide the typing test results as an attachment or within the resume.
Please include Snip-it Typing test instructions:

Medium
1 minute test
Snip-it of the typing test results need to be sent in with the submission
• Typing score Minimum 50 wpm
Technology - Pets Best will be providing - laptop
• Candidate has to provide the high speed internet connection
The role will start with a Training Period for the first two weeks - 80 hours total. Hour of training will determined week of 11/11.