Industry Application Manager USA
Gas analyzer solutions
ENVEA is one of the world’s leading companies in environmental instrumentation, analysis, and measurement. Since its creation in 1978, ENVEA has been designing, manufacturing, and commercializing continuous measurement equipment for ambient air, industrial emissions, and software.
Today, ENVEA has recognized expertise in its specialist fields and is present in over 100 countries.
A true flagship of French industry and a pioneer in technology, ENVEA has always placed the preservation of the environment and sustainable innovation at the heart of the development of its measuring instruments, its strategy, and its values.
Role Overview:
The Application Manager uncovers and defines the best present and future applications of our environmental solutions, nurtures strong links with industrial communities, supports sales in developing the business, and provides valuable insights to product managers to ensure the product roadmap is fit for growth. They are industry specific application experts who specializes in understanding the intricacies of our customers applications and providing support to their specification needs. They play a vital role in winning new business, resolving issues and maximizing customer satisfaction.
Responsibilities:
- Be the expert for CAI Envea analyzer applications and solutions
- Provide technical support to clients by addressing and troubleshooting application-related issues.
- Aid clients with the installation, configuration and customization of applications.
- Collaborate with Product Managers to find and address application issues
- Gather client feedback, requirements and communicating them to Product Management to influence future products, solutions and services.
- Conduct training sessions and workshops to educate clients on application features and best practices.
- Provide technical expertise for proposals. This includes vetting the application, selecting the right analyzer/instrument to quote and providing recommended accessories and spare parts.
- Be the “right-hand” technical expert who supports our sales managers in maintaining and developing new analytical sales in their territories.
- Develop deep relationships within the industry. This includes end-users, OEMs laboratories, universities, system integrators and stack testers.
- Accompany the sales manager on sales calls, lunch and learns & trade shows and industry-specific events
- Take ownership over customer pilots to ensure success.
- Attend trade shows – providing technical expertise on the CAI Envea solutions
- Be networked within the industry. This includes gaining intelligence on the competition, their strategy, culture, pricing & path to market.
- Develop industry-specific sales measures and initiatives
- Generate and acquire leads and customers for industry-specific product innovations
- Strategically align technologies and applications with industry requirements
- Develop, elaborate and replicate industry-specific applications and solutions
- Contribute to product ideation based on industry trends
- Contribute sales arguments and training content for product launches
- Train sales units regarding sales to focus industries
- Identify and define applications for environmental solutions
- Engage with customers during field visits
- Create and share best practices for tool optimization
Profile:
- Bachelor’s degree or associated degree in a technical field.
- Experience in the analytical instrumentation industry or related analytical applications
- Knowledge of analyzer technologies would be a plus
- Experience with EPA & ASTM test methodologies and analytical industry standards would be also a plus
- Results-oriented, initiative-taking work ethic.
- Ability to multi-task with multiple priorities and projects.
- Excellent interpersonal, written and oral communication skills.
- Ability to use Microsoft Office products
- Successfully completed engineering or physics degree or comparable qualification
- Excellent knowledge of English, both written and spoken
- Ideally knowledge of German or French
- Experienced in the use of SAGE, MS Office and Salesforce.com
- Organizational skills and assertiveness to get things done
- Experience in an international environment and working in international teams.
- Experience in working with sales and product management
- Ability to simplify and communicate and technical matters to others
Location: Orange County CA USA
Travel: Willingness to travel, this may be 30 – 40% of the time, some of which will be International.
Compensation Package: The package will depend on the candidates level of industry knowledge and will fall into the $120 - $180k bracket with a comprehensive benefits package.