About BLEN
BLENers are passionate about using technology to solve real-world problems. For over 20 years, we've been helping government agencies and businesses transform their digital experience. We bring fresh perspectives to every project, from modernizing legacy systems to building cloud-native applications to experimenting with technology that’s just around the corner. We value building long and enduring partnerships to solve complex challenges by putting humans at the center of all the experiences. Our team thrives on turning tricky problems into solutions that are practical, accessible and performant.
About this position
Senior Product Designers at BLEN lead our teams in creating effective digital solutions through user-centered design. They combine domain knowledge, design expertise, and strategic thinking to guide projects from conception to completion. Our design team makes key decisions, communicates clearly with all stakeholders, and analyzes user data to inform choices. They ensure our products meet client needs, align with business goals, and deliver exceptional user experiences.
What we would like from you
As a Senior Product Designer at BLEN, you will lead the development of innovative digital solutions for our federal clients. Your responsibilities will include:
Strategic Design Leadership
- Collaborate with management, engineering, and product teams to shape design vision and strategy
- Guide cross-functional teams in delivering high-impact design solutions aligned with client goals
- Develop and maintain design initiative briefs and discovery artifacts to foster shared purpose and success metrics
Client and User Engagement
- Partner with clients to identify key challenges and prioritize user-centered outcomes
- Oversee design delivery, ensuring quality and adherence to client expectations
- Serve as the primary design point of contact for stakeholders
Design Expertise
- Leverage deep knowledge of user-centered design methodologies to lead iterative, outcome-driven development
- Make critical decisions to keep projects on track and aligned with evolving client needs
- Balance program strategy with tactical design support as needed
Team Development
- Mentor and coach junior designers, fostering professional growth
- Build and maintain strong relationships with internal and external stakeholders
- Participate in grading candidate homeworks and panel interviews
Design Execution and Innovation
- Lead the delivery of design work including sketches, wireframes, UX flows, low and high fidelity prototypes
- Champion user needs and inclusive design in priority-setting and trade-off management
- Drive adoption of iterative, outcome-focused design practices
- Develop strategies that maximize value delivery within program constraints
Accessibility and Compliance
- Lead accessibility tasks inclusive of 508 compliance and stay informed of emerging accessibility standards
- Ensure design processes and deliverables comply with relevant standards and regulations
Your main goal will be to ensure our products effectively address our clients' challenges through impactful, user-centered design.
Basic Qualifications
Essential Requirements
- Bachelor's degree plus 7+ years of relevant experience
- Advanced experience in content design skills including plain language, inclusive content, concise writing, and content strategy
- Advanced knowledge of UX process and craft skills
- Experience tackling undefined, complex challenges with a strategic mindset
- Prior experience serving as a mentor to junior level team members
- Proficiency with design software such as Figma, Miro, Adobe or other designer tools
Preferred Skills and Experience
- Master's degree in Design, HCI, or related field
- Experience with design systems and pattern libraries
- Knowledge of emerging design trends and technologies
- Professional certifications such as UXPA, IxDA, or other related certifications
- Experience in government or public sector projects
Ideal candidates will demonstrate a blend of design expertise, leadership skills, and a commitment to continuous professional development and innovation in user experience design.
Requirements
- Must be a US Citizen or legal resident and able to work domestically
- Must be able to attain low-level security clearance
Location
Remote
It’s unlikely, but there may be a need to travel to Washington, DC.
Perks
- Work from anywhere.
- Competitive pay.
- A contribution to your health benefit.
- The chance to work on high-visibility projects and make a significant impact.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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