Overview
In this position, you will implement advanced ArcGIS deployments, analyze and solve technical problems, and optimize performance and organization. You will consult with end users on advanced enterprise deployment, architecture, and integration topics.
This team supports the Department of Defense and Intelligence Community clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the web and mobile applications you create.
The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope, and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.
Responsibilities
- Deploy and configure ArcGIS in a wide variety of environments across operation systems, cloud providers, security architectures, customer types, and organizations, to meet the customer's service level agreement
- Plan and execute the migration of content from one ArcGIS deployment to another, encompassing different architectures, deployment strategies, and software components
- Troubleshoot advanced ArcGIS deployments, providing guidance for platform components, such as storage, networking, and security
- Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform
- Collaborate internally to help customer organizations align their technical objectives and business goals with Esri's technology platform
Requirements
- 8+ years of professional experience in a similar position supporting similar responsibilities
- Experience designing, implementing and/or administrating enterprise ArcGIS or other comparable IT systems (desktop, server, and online)
- Domain experience with DoD and IC customers
- Broad system administration experience on Windows and/or Linux
- Working knowledge of at least one scripting or programming language, such as Python, PowerShell, Javascript, C#
- Familiarity with network concepts and topics, such as domains, directories, DNS, HTTPS, firewalls, proxies, load-balancing
- Experience with at least one RDBMS, including SQL query writing (such as SQL Server, Oracle, PostgreSQL)
- Applicants selected will be subjected to a security investigation and may need to meet eligibility requirements for access to classified information- this could include a Top Secret Clearance (TS), a Top Secret Clearance Compartmented Information Clearance (TS/SCI), a TS/SCI with Counterintelligence Scope (CI), and/or a Full Scope/Lifestyle
- Bachelor's degree in computer science, mathematics, Geographic Information Systems (GIS), or STEM related field
Recommended Qualifications
- One or more industry-standard IT certifications, such as Esri, CompTIA, Microsoft, Amazon
- Experience with Esri software including ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, Portal for ArcGIS, and ArcGIS Runtime and their associates APIs or interfaces
- Cloud-based system operations (SysOps)
- Master's degree in computer science, mathematics, Geographic Information Systems (GIS), or STEM related field