ServiceNow Developer with Mobile Agent App experience -6 Months Contract To Hire-Remote opportunity-Direct Client

Company:  Accion Labs
Location: New York
Closing Date: 05/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Greetings from Accion Labs,


Our direct Client is looking for ServiceNow Developer with Mobile Agent App experience -6 Months Contract To Hire-Remote opportunity.


Required Skills and Responsibilities:


• Support the development and configuration on various areas including, but not limited to ITSM, Service Portal, Performance Analytics, Integration Hub, FSM, CSM, HRSD.

• Design and develop / configure workflows, forms, scripts, and underlying logic using SCRUM / Agile methodologies.

• Build workflow applications based on customer requirements

• Formulate functional testing approach, test cases and document them, Support User Acceptance Tests and deploy code into Production in defined releases

• Participate / conduct code walkthroughs with other team members

• Support ServiceNow platform upgrades

• Offer technical solutions to address complex requirements. Evaluate alternate solutions, identify the best option and implement the solution

• Analyze, troubleshoot, and fix identified SNOW system issues

• Provide direction to on call/support team member to resolve issues quickly

• Ability to learn and deploy new functionality / capabilities using ServiceNow platform to meet customer expectations.


Work Experience, Skills, and Certifications:


• 5+ years of experience working on ServiceNow in an enterprise environment

• 5+ years of ServiceNow development / implementation / integration / administrative experience

• Experience working with web technologies (HTML, CSS, JavaScript (AngularJS),

PowerShell, XML, SOAP, REST, Jelly, etc.)

• Experience configuring ServiceNow Mobile platform is a big plus

• Experience integrating internal and external (SaaS based) ticketing systems /

applications like HPSM, Zoom, Workday is a plus

• Experience interacting with customers to address/resolve queries.

• A bachelor’s degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis.

• Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist and ITIL foundations are big plus.


Education:

Bachelor s degree in computer science, information Systems, or related discipline.


This role is open to W2 or those seeking Corp-Corp employment.

The salary range for this role is 90-120 k/annum or Corp-Corp rates please contact the recruiter.

In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans.

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