Project Manager - Web & Digital

Company:  Taoti Creative
Location: Washington
Closing Date: 16/10/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Taoti Creative is looking for a mid- to senior level PROJECT MANAGER to manage web & digital projects.

Your job, fundamentally, is to be the project leader and use your wits, brains, creativity, innovation, and any resources available to you to produce great projects and happy clients. You’re the project’s champion who makes it happen. Granted, every project has issues. Maybe that new sales guy undersold it. Maybe the dev team spent all their time watching webinars on how to code instead of actually coding. Maybe the client is simply impossible. Whatever the challenges, it’s your job to deal with the curveballs. (Which is not to say that you have to be responsible for fixing all of them. Some things are beyond your control. But as they say: you need the serenity to accept the things you cannot change, the courage to change the things you can, and the wisdom to know the difference.) There is of course all the typical PM stuff… scopes, schedules, budgets, client communications, etc. These are underappreciated, but important parts of the job. But the PM role at Taoti is far more strategic than at most agencies. Our PMs are the project heroes—the people who dig in, call the plays, and then oversee execution. You have a lot of control of the destiny of the project. You have a lot (some would argue too much) autonomy to just figure things out as you see best using our three core principles as your guiding light: Quality, Innovation, Service and Teamwork. You have access to a “QIST Fund” to do stuff that is ‘out of scope’ but helps move the needle for our clients. That is to say, while you do have dedicated designers and strategists on your team, there’s still the smaller, everyday decisions that govern how the project go. Those calls are yours to make. And those are critical… like raising a kid, success doesn’t come in big milestone moments with a lot of fanfare. But constant attention, slight corrective actions, and ongoing encouragement—that’s how you succeed.

The challenges of this role…

Taoti puts out creative work that can go head to head with the biggest and best creative agencies in the world. But we’re doing so with a ~60 person team. So we need to be lean, efficient, and leverage our inner scrappiness to get the job done with fewer resources than what some of the big boys would throw at a project. So that often means wearing multiple hats and pitching in with production resources like UX, creative, IA, devs, etc. We’re not saying you have to be creating designs or banging out code. But you will have a lot of direct exposure to a lot of that stuff, and you’ll learn a lot about those trades—to the point where you can start thinking like some of them. And that’s a good thing.

Is there room for career growth?

That’s one of the best parts about this role, specifically at Taoti. In a larger shop, the project management hierarchy is usually large, layered, and not-so-flexible. Or at a smaller shop, you may have lots of flexibility, but not enough of a team to really benefit from true collaboration. Taoti is the Goldilocks of creative agencies. We have enough structure so that you understand what the team looks like and where you fit in. But we’re small and agile enough to let employees carve out new roles and niches where it makes sense to do so. Our teams and roles are constantly evolving as the team grows, so if you want to grow into a role that doesn’t exist, you can help create it! Our growth rate alone (targeted at 50% this year) means that the team will keep growing, which means we’ll be hiring additional people across all departments. And our hiring philosophy is all about hiring the next wave of employees that best supports the existing team. In other words, we grow the team around what we already have—not according to some org chart or spreadsheet. So career paths are not rigid and finite. We have a history of shaking things up, making rather bold HR moves, and adapting our hiring processes (as well as the roles of our existing employees) in a way that makes strategic sense for the employee and the company. The point is that we’re committed to doing whatever makes the most sense and are agile enough to get away with it. So your career trajectory has far more to do with your own aptitude and initiative than it does with an org chart or who’s above you.

Tips for getting onto the short list…

  • Stand out. When you apply, make an impression.
  • Even though we’re a full service agency, we do more than our fair share of web development. So experience with Drupal and/or Wordpress is a HUGE plus. If you’ve got it, tell us about it!
  • Show—don’t tell—us how great you are.
  • We can tell a lot by the documents someone creates. Doesn’t matter what it is, but we’d love to see some documents you’ve put together.
  • Talk to us about your favorite tools.
  • Give us some insight into your general PM philosophies.
  • Tell us why you want to work at Taoti, specifically. And what was wrong with your last gig that makes you want to leave?
  • Show us your passion and energy. We like passion and energy.

Logistics

This is a full-time, W2, “in-house” role based out of our Washington, DC office. A note about what it means to be “in-house” here: the rule of thumb is that most employees in the DC area should be in the office 3 days a week. Certain roles (such as managers or people involved in projects that require more on-site meetings) may be more, and that may change from time to time. Ultimately, our goal is to embrace a hybrid office culture that balances the needs of the agency with the needs of employees.

What about benefits?

  • 5 weeks PTO for starters (includes 10 federal holidays)
  • 100% company-paid medical, dental, and vision insurance. (50% for qualifying dependents.) And we have good insurance.
  • Paid family leave for men and women (including PTO plus short and long term disability options.)
  • 3% retirement plan matching (plus access to a financial advisor).
  • Home buyer help (including a $1200 closing credit)
  • Mobile phone reimbursement
  • You can opt for a company-supplied PC or Mac laptop. Or if you want to use your own, we’ll reimburse you for it.
  • Charitable contribution matching
  • Tax-free metro benefits
  • A sincere respect for work/life balance
  • Money and time off allocated for professional development (also increases with tenure)
  • A diverse team hailing from over 15 countries last time we checked
  • A very hip/cool/funky/quirky office space on Barracks Row, in the heart of Capitol Hill. Just 2 blocks from the metro!
  • Fun perks like a regular company boat outings (boat is walking distance from the office), chill work environment, etc.
  • No real dress code (within reason, as long as you can be an adult about getting dressed for work)
  • Annual global retreat (where we bring the whole team together for fun, games, and teamwork)
  • Of course, the above is a quick list. See the handbook for all the gory details.

Our Commitment to Diversity and Inclusion

Great ideas happen when diverse perspectives come together. Those perspectives are Taoti’s secret sauce. So building a diverse team and culture where everyone has a voice and is included in the process is not just the right thing to do. It’s good for business. We’d love your own perspective to add to our mix! We're eager for new, diverse voices to join the team and sincerely hope people from every walk of life will apply!

Next steps…

If you’re qualified and interested, please apply on our website ( Please note that these job ads often get placed onto other websites with their own application systems (we’re looking at you Jooble!) and some sites (looking at you Indeed!) have made up random salary ranges. We aren't able to respond to applications that don’t come through our own website (Because we use software to manage our hiring process, and without it, it would be the wild west here. So please be sure you’re applying on our website.)

Pretty please, no recruiters.

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