Senior Infrastructure Engineer - Houston, TX

Position Summary:


As a Senior Infrastructure Engineer at Empower, you will design, deploy, and manage resilient on-prem and cloud infrastructure solutions that align with the company's strategic objectives and security standards. Your role will drive innovation across healthcare solutions, ensuring scalability, reliability, and operational excellence while collaborating with stakeholders to implement cutting-edge technologies and resolve complex infrastructure issues.





Duties and Responsibilities:


Engineers and implements on-prem and cloud infrastructure solutions, leveraging virtual environments such as Virtual Machine Ware (VMware), Amazon Web Services (AWS)/Azure systems, and services that align with IT and security standards.





Ensures compliance with infrastructure policies, procedures, and CFR part 11 regulations while maintaining business continuity and security standards.





Monitors, troubleshoots, and optimizes infrastructure performance, and plan long-term roadmaps for improvement.





Provides technical guidance to the IT team, design and deploy infrastructure initiatives, and manage system upgrades and maintenance, including virtual servers and VDI environments.





Manages patches and update deployment to all servers, network equipment, end user workstations and 3rd party applications.





Maintains server and security audits, system backup procedures and other recovery processes in accordance with Empowers disaster recovery and business continuity strategies.











To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.











While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.





Knowledge and Skills:


Strong technical leadership in a large enterprise environment, with expertise in networking, storage, Microsoft and AWS cloud services, and integrating disparate systems during mergers and acquisitions.











Key Competencies





Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.





Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.





Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.





Resourcefulness: Secures and deploys resources effectively and efficiently.





Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.





Ensures Accountability: Holds self and others accountable to meet commitments and objectives.





Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.





Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.





Experience and Qualifications:


Requires a minimum of 10 years of experience in an Infrastructure Engineering role: designing and building virtual environments, on-prem and in the cloud.





Bachelor Degree in Computer Science, Statistics, Informatics, Information Systems, or equivalent quantitative field experience is required.





Proven experience in infrastructure design and implementation for scalability, including virtualization technologies (VMware, Virtual Apps, and Desktops) and cloud services (AWS, Azure).





CCNA, VMWare Certified Professional, ITIL, AWS or Azure Associate, CompTIA Server+ certifications .





Benefits:


No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.





Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.





Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.





Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.





Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.





Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.





Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.





FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).





401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.





Company Paid Long-Term : Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.





Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.





Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.











Additional Voluntary Benefits





Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.





Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.





Critical Illness: Protect your finances from the expenses of a serious health issue.





Short-Term : Protect your income during illness or injury with short-term coverage.





Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.





Legal Services: Access professional legal assistance to address concerns confidently.





Theft Protection: Safeguard your and finances with our theft protection benefit.





Pet Insurance: Care for your furry family members with our pet insurance coverage.





Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.