Sales Engineering Manager - AV Workplace

Sales Engineering Manager - AV Workplace

Washington, DC, USA ● Virtual Req #3764

Tuesday, October 29, 2024

At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference – whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.

Our dedicated teams craft solutions experienced by millions every day including:

• Delivering the fan experience at one of 100+ sports facilities for the NFL, MLB, NBA, NHL, MLS, NCAA
• Building the first fly pack broadcast system transportable by air - bringing the 2022 World Cup and Super Bowl into homes across the world
• Engineering the first high-density pixel canvas to display HD content at that scale for the Vornado, Marriott Marquis LED Display in Times Square, NY
• Empowering and monitoring communication and collaboration solutions within multi-national companies around the globe

As the Sales Engineering Manager, you'll spearhead a dynamic team of Sales Engineers, shaping the pre-sales journey hand in hand with Account Executives. Dive into a world of diverse opportunities, from Request for Proposal (RFP) to Design-Build and Design Consulting, where your technical prowess will shine.

Your role is pivotal. You'll orchestrate assignments within your team, acting as the linchpin between various departments and your peers, all with the aim of delivering top-notch proposals to the sales force. You will also be engaged in Sales Engineering responsibilities.

Your journey demands a wealth of experience in AV Design and Integration. Your team relies on your expertise to deliver every technical aspect essential for each opportunity. From crafting comprehensive bills of materials with precise pricing to estimating labor and defining scopes of work, your leadership ensures excellence at every turn.

What will you be doing?

• Establish and maintain positive and effective lines of communication with Account Executives, Clients, and team.
• Work Assignments for Sales Engineering Team, managing workload to meet individual deadlines.
• Validate approach for Design-Build, RFP/RFQ, and Consultant Design-Bid-Build opportunities.
• Ensure consistent quality deliverables to the Account Executives to be included in proposals.
• Associate management duties like Timesheet and PTO Approval. Working with individual team members on company goals and individual reviews.
• Participate in internal kick-off meetings with the assigned Project Team after contract award and provide knowledge transfer to assigned Design Engineer.
• Participate in vendor product demonstrations/training in local office and/or remotely when hosted in other territory office locations.
• Maintain relationship with manufacturer representatives and vendor partners.

Complexity:

The Sales Engineering Manager will receive new Engineering Support Request and assign it to a member of their team, or work with other regions to fulfill the request. This role requires that you can conceptualize and define our advanced AV solutions. Excellent people skills are necessary to navigate the differing motivations of the various roles involved in creating proposals.

Physical Working Environment:

Work will be performed within normal office conditions and/or home office depending on the location of SE. Will be required to attend in-person Customer meetings and perform site surveys on occasion.

What do we require from you?

Education/Certifications:

• AVIXA CTS-D Certification
• Without CTS-D, expectation will be to pass certification exam within 6 months of hire
• Certifications or training with at least one DSP platform (Biamp, QSC, etc.)
• Certifications or training with at least one control platform (Crestron, Extron, AMX, etc.)
• Certifications or training with at least one AV over IP platform (Crestron, Evertz, AMX, etc.)
• Certifications or training with at least one collaboration platform (Zoom, Webex, Teams, etc.)

Required/Desired Knowledge, Experience and Skills:

• 5+ Years of experience in audiovisual systems design
• 3+ years of design experience in the AV industry
• Demonstrated knowledge of AV technology, equipment, facilities, and systems used for Corporate Clients.
• Proficiency in Microsoft Office suite (Excel, Word, OneNote, Teams)
• Understanding of TCP/IP routing, ACL’s, QoS, VLAN’s and Wireless Access Points.
• Clear understanding of the project phases (Programming, Design Development, Construction Documentation, and Contract Administration)
• Clear understanding of the construction process, installation, integration, and commissioning of audiovisual systems

Preferred Skills:

• IT/Networking certifications or training preferred
• Dante Experience is a plus.
• Detail oriented, independent, self-starter, with positive outlook
• Exceptional time management skills with a track record for meeting deadlines.
• Exceptional time management skills and ability to meet deadlines
• Excellent technical writing skills including grammar, spelling, and formatting preferred
• Ability to analyze complex problems and communicate concise succinct solutions

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.