Field Services Engineer - Printing

A pioneer, global leading company in the printing industry is looking for a Field Service Engineer to provide on-site preventative and corrective maintenance service.

Responsibilities:

• Performs necessary support and preventative maintenance of company equipment, site preparation, and installations of products
• Operator training and ongoing support for customers
• Responsible for all related administration pertaining to customer calls, including completion of service reports, expense reports, and weekly time reports
• Ensure customer satisfaction through service excellence
• Prioritize workload with minimal supervision

Qualifications:

• MUST: 2+ years related experience in a customer support position in a service or end-user support environment
• MUST: A Bachelor’s Degree or equivalent experience
• Intermediate level knowledge of operating systems software and applications
• Experience and demonstrated presentation skills
• Prepared to travel extensively (Field position)
• Must have strong experience with onsite customer support of digital printing or similar industrial products

The company offers outstanding work experience, life-work balance, awesome professional and career opportunities and a competitive compensation package!