Engineer Commissioning and Service Support

SUMMARY:

We are on the lookout for a dynamic engineer to join our team and drive expansion in North America. We seek an individual who is not just willing, but eager to embrace challenges, bringing passion and a determination to ensure the success of our ongoing expansion in the region. This endeavor demands quick thinking, proactive problem-solving, and an entrepreneurial mindset.

In this role, your contributions will directly impact our growth and success. You'll also have a clear path for career advancement, limited only by your dedication and ambition. If you're excited about being part of a winning team and keen on personal growth, this will be the perfect place for your career to flourish.

RESPONSIBILITIES:

• Machine Commissioning and Service Support: Provide crucial support in the commissioning and servicing of screening and conveyance equipment.
• Customer Interaction: Understand customer technical requirements and pain points, effectively communicate them to the design department and offer valuable recommendations.
• Collaboration: Develop and coordinate tasks with the Head of Design/Design Department and the Managing Director, contributing to our expansion in North America.
• Cross-Functional Collaboration: Collaborate with local management, sales teams, and our design engineers based in Europe.
• Quality Assurance: Monitor execution of work while adhering to procedural, work, and testing instructions, ensuring compliance with EU/US/CA directives and legal requirements for product design and production.
• Compliance: Monitor compliance with legal regulations, including safety regulations.
• Technical Support: Provide technical clarifications for contracts and projects, both internally and externally.
• Troubleshooting: Assist in troubleshooting customer accounts and related issues.
• Sales Support: Support our sales team by participating in customer calls, visits, and presentations as required.
• Representation: Represent company at conferences and fairs as needed.
• Training: Provide training to employees on technical innovations.
• Process Adherence: Strictly adhere to and implement applicable process descriptions.
• Special Tasks: Undertake special tasks as instructed by the Managing Director.

QUALIFICATIONS:

We are looking for candidates who possess:

• Engineer Degree
• Excellent Interpersonal and Organizational Skills: With creativity and the ability to interact effectively with people at all business levels.
• Time Management: Exceptional time management and organizational skills, including multitasking and prioritization.
• Communication Skills: Excellent written, verbal, and presentation skills
• Independence and Reliability: A high degree of independence, flexibility, reliability, and keen attention to detail.
• Results-Oriented: A result-oriented and detail-oriented approach.
• Willingness to Travel: A willingness to travel frequently, including trade shows and client meetings.
• Energetic: An energetic and fast-learning personality.

Additional Qualifications (A Plus):

• Knowledge/Experience: Knowledge or experience with Sifting/Screening Machines and industry applications.
• Sales Experience: Work experience in sales, preferably in industrial machinery
• Industry Knowledge: Experience or knowledge of the salt, sugar, fertilizing, potash, and sand industries.
• Bilingual Skills: Bilingual abilities, with English and Spanish proficiency preferred.
• Customer Support: Experience in supporting customers in the mining, fertilizing, and sugar industries across the US, Canada, and Mexico.