Web Producer

Duties

WHAT IS THE ONLINE SERVICES DIVISION?
A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:
ONLINE SERVICES

The following are the duties of this position at the full working level.

• Uses analytical and evaluative techniques to research web traffic, customer feedback and other metrics using a tool, such as, Google Analytics to identify trends in website use.
• Identify ease-of-use improvements to the web content management system. Report system issues and content errors.
• Test website and web content management system performance as part of system upgrades.
• Build, edit, and publish web pages, using a Drupal-based web content management system, ensure content and design adhere to web standards such as accessibility, plain language, editorial style and other published standards and guidelines.
• Consult with appropriate team members to identify content display issues, and web content management system issues.

This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Requirements

Conditions of Employment

• Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

SPECIALIZED EXPERIENCE: GS-09: To be minimally qualified for this position you must have at least one year of specialized experience equivalent to the next lower level in the normal line of progression, GS-7. Specialized experience for this position includes:

• Experience analyzing, evaluating and making recommendations to problems affecting large websites.
• Experience planning and analyzing policy in the assessment and improvement of management processes and systems.
• Experience using web publishing technologies, to create and publish content using a WYSIWYG editor or equivalent.
• Experience with web best practices including user experience, responsive platforms and accessibility standards to ensure the website is optimized for the user experience.
• Experience producing and formatting web content with attention to detail to perform quality assurance reviews.
• Experience developing websites and to discuss and report problems with appropriate experts, and to follow procedures governing the planning and delivery of web products.
• Experience with oral and written communication to articulate findings and prepare reports.

OR

You may substitute education for specialized experience as follows: a Master's or equivalent graduate degree in a related field of study at an accredited college or university.

OR

2 full years of progressively higher-level graduate education leading to a degree in a related field of study.

OR

LL.B. or J.D., if related.

SPECIALIZED EXPERIENCE: GS-11: To be minimally qualified for this position you must have at least one year of specialized experience equivalent to the next lower level in the normal line of progression, GS-9. Specialized experience for this position includes:

• Experience analyzing, evaluating and making recommendations to problems affecting large websites.
• Experience planning and analyzing policy in the assessment improvement of management processes and systems.
• Experience using web publishing technologies, to create and publish content using a WYSIWYG editor or equivalent and hand coding HTML markup.
• Experience with web best practices including user experience, responsive platforms, cross browser platform testing and accessibility standards to ensure the website is optimized for the user experience.
• Experience producing and formatting web content, articles and other online content with attention to detail to perform quality assurance reviews.
• Experience developing websites and to discuss and resolve problems with appropriate experts, and to follow procedures governing the planning and delivery of web products and to make recommendations on critical issues affecting web production.
• Experience with oral and written communication to articulate findings and prepare reports.

OR

You may substitute education for specialized experience as follows: a Ph.D. or equivalent doctoral degree in a related field of study at an accredited college or university.

OR

3 full years of progressively higher level graduate education leading to a Ph.D. degree in a related field of study.

OR

LL.M., if related.

SPECIALIZED EXPERIENCE: GS-12: To be minimally qualified for this position you must have at least one year of specialized experience equivalent to the next lower level in the normal line of progression, GS-11. Specialized experience for this position includes:

• Experience analyzing, evaluating and making recommendations to problems affecting large websites.
• Experience planning and analyzing policy in the assessment and improvement of program effectiveness and management processes and systems.
• Experience using web publishing technologies, to create and publish content using a WYSIWYG editor or equivalent; and hand coding and troubleshooting HTML markup.
• Experience with web best practices including search engine optimization, user experience, responsive platforms, cross browser platform testing and accessibility standards to ensure the website is optimized for the user experience.
• Experience producing and formatting web content, articles and other online content with attention to detail to perform quality assurance reviews.
• Experience developing websites and to discuss and resolve problems with appropriate experts, and to follow procedures governing the planning and delivery of web products and to make recommendations on critical issues affecting web production.
• Experience with oral and written communication to articulate findings and prepare reports.

For more information on qualifications please refer to.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education.

Additional information

• Subject to a 1-year probationary period (unless already completed).
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
• This is a bargaining unit position.
• Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.
• Alternative work schedule, staggered work hours or telework may be available.
• In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
• Telework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements.
• The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns.
• Relocation expenses - no
• Obtain and use a Government-issued charge card for business-related travel.

Though many locations may be listed, you will be limited to a maximum of 3 location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.

Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

1. Online Application - Questionnaire
2. Education - See Education Section above
3. Registration/License (if applicable) - active, current registration/license
4. High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent).

Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position.

How to Apply

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 10/07/2024. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday).

• To begin the application process, click the "Apply Online" button.
• You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents.
• To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 10/07/2024.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account.

Agency contact information

(ERC) Employee Resource Center

Next steps

Treasury believes in a working environment that supports inclusion; to review reasonable accommodation policies and procedures please visit. We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.