Journey Information Systems Engineer – Systems Specialty – City and County of San Francisco – Multiple Departments Citywide – 1042
Apply using SmartRecruiters, the City and County of San Francisco's application portal.
San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. Our employees play an important role in shaping the future of San Francisco.
Application Opening: 5/25/2022
Application Reposted: 11/06/2023*
*Announcement reposted to reflect changes in the minimum qualifications.
Application Deadline: Continuous
How to Apply:
Applications for Journey Information Systems Engineer - Systems Specialty are only accepted through an online process. Visit to begin the application process.
Under general supervision, assists in analyzing, planning, implementing, maintaining, troubleshooting and enhancing large complex systems or networks consisting of a combination that may include servers, mainframes, mini-computers, LANS, WANs, fabrics, storage arrays, and the physical and logical components that integrate these systems together.
Essential Duties:
1. Provides day-to-day operational support for server, storage or network infrastructures.
2. Builds, patches, tests (check for compatibility issues, conducts QA) and deploys systems and platforms meeting clients’ needs and specifications.
3. Plans and implements changes to infrastructure with the goal of enhancing performance.
4. Performs storage and server data backup, data migration and disaster recovery operations.
5. Performs software and operating system upgrades and track system licensing.
6. Configures security settings or access permissions for groups and individuals.
7. Provides technical support (help desk) to users by troubleshooting problems related to network or platform performance.
8. Documents procedures and troubleshooting procedures related to systems/networks software and hardware.
9. Configures, monitors and maintains office and/or production software, adjunct support and/or utility software.
How to qualify
Education :
An associate degree in computer science, computer engineering, information systems, or a closely-related field from an accredited college or university OR its equivalent in terms of total course credits/units.
Experience:
One (1) year of experience analyzing, installing, configuring, enhancing and/or maintaining the components of an enterprise network.
Substitution :
Additional experience may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).
Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
Note: Any applicant whose application is deemed not qualified may reapply after 1 month upon successfully meeting the minimum qualifications.
Note: Falsifying one’s education, training or work experience may result in disqualification for this and future job opportunities.
What else should I know?
Supplemental Questionnaire:
Applicants are required to complete a Supplemental Questionnaire as part of the online application process.
Tech Engineer – Systems Core Exam (Weight: 100%)
Candidates self-certifying meeting the Minimum Qualifications will be invited to participate in the online Tech Engineer – Systems Core Exam.
Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
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