Sr. Service NPI Engineer

Job Category : Energy - Solar & Storage

Location : Palo Alto, California

Req. ID : 227125

Job Type : Full-time

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What to Expect

Tesla is seeking a Sr. Service NPI (New Product Introduction) Engineer to expand Energy Service Engineering’s ability to monitor, maintain, and upgrade a diverse fleet of Energy Products. This role supports Tesla’s mission to accelerate the world’s transition to sustainable energy by improving the systems and parts required to service Tesla’s Energy Products – including Megapack, Powerpack, Supercharger, Solar Roof, and Powerwall.

The Sr. Service NPI Engineer will be responsible for rapidly solving some of Tesla’s most challenging problems while collaborating across departments such as finance, engineering design, reliability, manufacturing, service operations, supply chain, business analytics, technical publications, training, and tooling.

What You’ll Do

• Proactive Problem Solver: A self-starter with a results-driven mindset, motivated and comfortable working in a fast-paced environment.
• Project Management: Ability to handle multiple projects simultaneously and adapt to shifting priorities.
• Communication: Strong presentation and communication skills with internal teams and external partners.
• Risk Management: Skilled in assessing and making decisions with limited information and managing calculated risks.
• Innovation and Creativity: Challenges the status quo by proposing new processes and solutions and acting on them quickly.
• Influential Leadership: Ability to lead cross-functional teams effectively, even without direct authority, driving alignment on what’s best for the overall organization.

What You’ll Bring

• Degree in Engineering or related field (Industrial Engineering, ME/EE, Engineering Management, Materials Engineering, Aerospace Engineering, Computer Engineering, or Process Engineering) or equivalent experience.
• Minimum 3-5 years of experience working with design engineering, industrial engineering, manufacturing engineering, or New Product Introduction in a high-volume product environment.
• Familiarity with CAD programs (Catia, AutoCAD, Pro E, or similar) and familiarity with review of 3D highly complex models.
• Experience working with Product Data Management (PDM) systems such as Enovia, Teamcenter, SolidWorks, or similar.
• Strong Data and System Analysis skills (Python, Matlab, R, SQL, Power BI, Pandas, NumPy, or Excel).
• Demonstrated success with Project Management involving multiple engineering disciplines and tight timelines.
• Experience managing technical projects and products, with a solid understanding of product lifecycles from Design to Delivery to Operations and beyond.
• Demonstrated ability to drive collaboration across functions and levels without explicit authority.
• Experience with Jira and Confluence or MS Project.

Compensation and Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction.
• Family-building, fertility, adoption and surrogacy benefits.
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution.
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA.
• Healthcare and Dependent Care Flexible Spending Accounts (FSA).
• LGBTQ+ care concierge services.
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.
• Company paid Basic Life, AD&D, short-term and long-term disability insurance.
• Employee Assistance Program.
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays.
• Back-up childcare and parenting support resources.
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
• Weight Loss and Tobacco Cessation Programs.
• Tesla Babies program.
• Commuter benefits.
• Employee discounts and perks program.

Expected Compensation: $88,000 - $300,000/annual salary, depending on level + cash and stock awards + benefits. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.