What You Need To KnowOpen the door to a groundbreaking tech career with an industry leader. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we’re heavily invested in the most transformative new technologies – and the most brilliant tech professionals. Southern Glazer’s was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you’re looking to fill your glass with opportunity, come join our FAMILY.OverviewThe Senior Engineer Enterprise Systems is responsible for the analysis, development, modification, installation, testing and maintenance of systems software and hardware. Possesses a strong understanding of systems engineering, graphical user interfaces and control languages. Evaluates vendor supplied software packages for fit and performance and makes recommendations to IT management. Modifies and/or debugs vendor-supplied utilities and packages. Modifies and prepares technical documentation for telecommunications, network, and system software applications. Diagnoses, isolates and de-bugs software problems and performs problem resolution. Monitors system capacity and performance and provides Tier 2 technical support.We are seeking an experienced IAM Infrastructure Engineer to join our team. This role will be pivotal in designing, implementing, and managing identity and access management (IAM) solutions with a strong focus on infrastructure components. The ideal candidate will have extensive experience with IdP platforms such as ForgeRock or Okta, combined with a robust background in infrastructure engineering.Specialized Skills and TechnologiesOperating Systems – Microsoft 2012+, RedHat Linux 7+ Hypervisor – VMWare ESX/vCenter 6.0+, Hyper-VServer Manufactures – HP, Dell, Cisco, IBMCloud providers – Microsoft, AmazonTools – Ping/ForgeRock IDPPrimary ResponsibilitiesDevelop new systems and maintain and modify existing systems when requiredProvide technical guidance in planning and executing assigned projectsPerform system repairs and oversee periodic inspection processesParticipate in project analysis, design, implementations and commissioning phasesPrepare user requirements, technical specifications, design specifications and commissioning plansProvide support in system acceptance testing and validation activitiesReview and recommend improvements to existing system designsAnalyze project requirements and accordingly provide technical and functional recommendationsEvaluate existing engineering processes and recommend improvementsRecommend new technologies to improve system performance and reliabilityPerform system failure analysis and provide corrective actionsMonitor systems capacity and performance and provide Tier 2 technical supportServe as an engineering technical resource for infrastructure initiativesProvide coaching and mentorship for team and peersAdditional Primary ResponsibilitiesTroubleshoot and resolve technical communications and network issues (tier two support)Provide input to supplier management team to help manage telecommunications and network-related vendor service level agreementsStay up to date on telecommunications, networks, and network-related technologiesServe as a technical resource for infrastructure initiatives that require telecommunications or network expertiseCoaches and mentors others, especially more junior EngineersPreferred QualificationsSkillsKnowledge of remote server management and design conceptsScripting Languages – PowerShellKnowledge of network components (WAN and LAN)Network and routingWorking knowledge of storage and data protection technologiesCompetent with SQLFamiliarity with automation tools such as AnsibleAbilitiesAbility to ascertain when a system or environment has a problem, issue, or fault.Ability to create, read, analyze and interpret technical diagrams and written proceduresAbility to arrange processes or data in order or patterns specific to polices, processes, or system requirements.Excellent verbal/written communication skills, strong attention to detailAbility to analyze and solve problems, thinks outside of the box and grasps technical conceptsAbility to combine information or data to find relationships among seemingly unrelated eventsOther characteristics such as personal characteristicsStrong team player who can work across multiple functions and disciplinesProvide quick and timely updates to work tickets, incidents and outagesPreferred Professional Certification(s)Microsoft Certified System EngineerVMware Certified ProfessionalRed Hat Certified EngineerMinimum QualificationsBachelor's degree in related field or equivalent experience5+ years of engineering experience in a Microsoft Windows environment with more than 300 production servers2+ years engineering experience in a Linux operating system environment5+ years of experience supporting VMware Virtual Infrastructures5+ years of experience supporting server hardware platforms such as: Cisco UCS, Dell, HP1+ years of experience supporting cloud infrastructures such as: Azure, AWS1+ years of scripting experience such as: PowerShellAgile Delivery ValuesOpenness – Team and stakeholders agree to be open about all work and challengesCommitment – Personally commit to achieving the goals of the teamRespect – Respect your team members to be capable and independentCourage – You have courage to do the right thing and work on tough problemsFocus – Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a teamPhysical DemandsPhysical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile devicePhysical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stoopingMay require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbsEEO StatementSouthern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.