Need : Senior Telecom Engineer
Vacaville, CA - REMOTE
12+ Months Contract – Further Extension
Primary location is Vacaville, CA and Remote. A successful candidate would need to live within a
reasonable travel distance to accommodate occasional travel to Vacaville, CA and / or other State locations.
Must Haves
MS Teams and MS Teams Telephony migration.
Five9 Contact Center.
Proficient networking experience.
Project Management.
OPTIONAL: AVAYA telephony.
TECHNICAL KNOWLEDGE AND SKILLS:
Lead/Assist with the migration of Avaya Telephony to MS Teams Telephony solution.
Expert with Avaya & MS Teams Telephony, implementations, and administration
Expert with supporting remote telecom services to a remote work force.
Experienced with Contact Center operations and administration.
Experienced with IVR call flows and call routing.
Adept and/or proficient with Networking (Routing, Firewall, etc.)
Expert in all technical aspects of Telecom services (Avaya, UCaaS, CCaaS,MSTeams, Five9, RightFax, Ether Fax)
8+ years of Telecom experience
3+ years of proven technical lead and CCaaS experience
3 + years of proven technical lead and UCaaS experience
Proficiency in Five 9 support, Avaya & MS Teams Telephony, administration, migration
2 + years of proven experience with administering contact center services
Adept and/or proficient in Networking.
Proficient in Telecom operations, administration, and support.
Five 9, Avaya, MS Teams certifications desirable
Regards,
Anand Swaroop
Saicon Consultants, Inc.
Email :
WBE/MBE
Inc. 500 Company 2006, 2007, 2008, 2009
Ranked #1 " Fastest-Growing Area Businesses" - Kansas City Business Journal
Ranked in Top 10 of Corporate 100 - Ingram's
CMMI Level 3 Assessed