Mechatronics Field Engineer

FANUC America Corporation provides the most complete range of industry-leading CNC systems, robotics, motion control systems, and ROBODRILL machining centers. Our innovative technologies and proven expertise help manufacturers in the Americas to be more efficient, reliable, and profitable. FANUC America is currently searching for an Associate Mechatronics Field Engineer in the Greater Chicago area to join our team.

Reporting to our Hoffman Estates, IL office, you will provide support to customers in Illinois, Indiana, Missouri, Wisconsin , and Upper Peninsula of Michigan with on-site repair, troubleshooting, and/or maintenance services for CNCs and related system peripheral equipment.

As an incoming Associate Engineer, you will learn our products, services, and what makes our customer service #1. Comprehensive on-the-job training and support, as well as 3 weeks of classroom training in our Hoffman Estates, IL office, is provided.

Primary responsibilities will include:

• Traveling to customer sites, with some overnight travel (on average up to 8-10 nights per month) performing troubleshooting and repair of CNCs, control motors and drives, industrial lasers, and precision machines.
• Providing hands-on technical assistance and customer support.
• Daily reporting to the Service Center Manager to update status and availability.

Ideal candidate will have the following experience and education:

• Associates Technology or Mechatronics degree, or equivalent experience in a related field; bachelor's degree preferred.
• Minimum of 2 years in a technical customer-focused/field service position.
• Ability to obtain a valid driver license.
• Electrical/Mechanical troubleshooting and repair experience.
• Excellent communication, interpersonal, and organizational skills.
• Travel by auto and/or air for at least 5 hours at a time; air travel required as needed.
• Ability to lift up to 75 pounds.
• Ability to do repair work in various industrial environments.
• Familiarity with CNC or PLC preferred.
• High School Diploma or GED Required.

We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:

• 401(k) Retirement Program
• Life Insurance
• Short-Term & Long-Term Disability Plans
• Tuition Reimbursement
• Wellness Program
• Flexible Spending Accounts
• Employee Assistance Program
• Generous Holiday & Vacation Program

Sponsorship is not provided for this position.

Equal Opportunity Employer, including disabled and veterans.