Field Engineer

Company:  ACL Digital
Location: Minneapolis
Closing Date: 08/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Title: Field Engineer

Location: Minneapolis, MN

Duration: 12 Months

Responsibilities:

Provides service and customer support during field visits or dispatches.

Diagnoses errors or technical problems and determines proper solutions.

Produces timely and detailed service reports.

Documents processes.

Collects and analyzes performance data to provide technical assistance.

Ties workflow to schedule

Accurately documents solutions related to complex issues

Creates workaround procedures when standard procedures have failed and ensures issues are resolved

Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers

Builds positive relationships with customers

Ability to use a ladder

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ACL Digital
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