At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements.
Come join us in delivering better outcomes for our clients around the world!
What is the Senior UX Architect/Designer responsible for?
As part of the Global Marketing team, the Senior UX Architect/Designer will lead the shaping of our digital experience so that it genuinely helps our clients around the globe. You will ultimately be responsible for developing end-to-end journeys that will meet clients' specific needs and then ensuring the execution meets our high digital experience standards.
What are the ongoing responsibilities of the UX Architect/Designer?
- Work with our research team to identify the underlying “jobs to be done” of our clients.
- For our primary client journeys, map the current experience, journey, flows, and interactions to give a clear picture of our baseline state.
- Use analytics solutions (web analytics, CRM, journey tracking, client feedback surveys, etc.) to provide understanding of pain points within our current experience.
- Work with Experience Leads to define future state experience ensuring the experience aligns to our core client personas - including journey flows and client interactions.
- Create page-level designs to provide a clear articulation of how the new journey should be executed; where appropriate, make these available to client testing.
- Design and specify any new features to support the target experience, working with Creative Studios to apply styling from our design system.
- Partner with Experience Leads and Product Owners to identify and prioritize design & experience updates based on the Product Roadmap.
- Maintain design standards that are used across the design team and incorporated into our design system.
What ideal qualifications, skills, and experience would help someone be successful?
- Higher education qualification in UX design, human-computer interaction, or related field.
- Minimum 5 years experience of digital UX design.
- A strong portfolio of design projects that show your skills and how you think about design.
- Proficient user of Figma.
- Desirable experience delivering across multiple countries.
- Experience in Financial Services or working with Financial Services clients.
Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary—designed to support the whole person and to recognize their time, talents, and results. Along with base compensation, other compensation is offered such as a discretionary bonus, 401k plan, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to location, job-related knowledge, skills, and experience. We expect the salary for this position to range between $148,000 - $174,000.
Benefits
- Three weeks paid time off the first year.
- Medical, dental and vision insurance.
- 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits.
- Employee Stock Investment Program.
- Learning and Education Assistance Program (LEAP).
- Purchase of company funds with no sales charge.
- Onsite fitness center and recreation center (Only applicable at certain locations).
- Onsite cafeteria (Only applicable at certain locations).
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
If you believe that you need an accommodation to search for or apply for one of our positions, please send an email to In your email, please include the accommodation you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.
#J-18808-Ljbffr