BASIC QUALIFICATIONS
- High school or equivalent diploma
- 2+ Years of experience in a professional environment
- Fluent in Cisco/networking and either Linux and/or Microsoft
- 2+ years of experience of troubleshooting in a multi-user high availability environment
- 2+ years or experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP
- 2+ years of experience in PC repair, troubleshooting, deployment, and liquidation
- 1+ years IT experience with client, server, and network service delivery
- Possess and maintain a current, valid Driver License
PREFERRED QUALIFICATIONS
- Bachelor’s degree in Computer science or IT related field
- Industry relevant certifications such as: CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS
- Data center infrastructure and facilities experience
- Ability to explain complex IT concepts in simple terms
- Ability to manage high priority projects
- Excellent written and verbal communication skills
- Proven ability to work successfully with limited supervision