About GetInsured
GetInsured’s mission is to enable access to affordable health insurance for every American by bringing modern technology to public and private healthcare delivery programs. We’re a market-leading end-to-end service provider of SaaS technology for public sector healthcare, seamlessly integrated consumer assistance center operations, and implementation and project management services. GetInsured’s technology platform is mature and spans implementations in eight state-based marketplaces across the country, including State-Based Marketplaces in Idaho, Washington, Minnesota, Nevada, New Jersey, Pennsylvania, Virginia —and launching this year in Georgia, making us the leader in State-Based Marketplace technology.
We are a well-funded, and established Company. GetInsured is an Equal Opportunity Employer. We offer:
- Opportunity to work remotely
- Collaborative and open work culture
- A knowledgeable, dedicated, and experienced team
- Health, Dental, Vision, Life, Disability
- 401k match
- Stock options
- Yearly Education allowance
- Health / Wellness allowance
- Charitable contribution matching
- Competitive compensation
Our work environment
We are bringing modern technologies such as microservice based architecture, Kubernetes, AI including LLMs, and chatbots to this field. You will work in a challenging, consumer-facing problem space, where you can make an immediate impact. You will get to work with the latest technologies, learn to use new tools and get the opportunity to have your say in the final product. You will work alongside a great team in an open, collaborative environment.
We are developing and deploying AI based tools and technologies in our contact center. Our contact center serves the residents of several large states and will be expanding to more states next year. We are looking for top talent to help with this growth. This is an opportunity to develop and deploy real-world solutions on the latest AI tools, while reaping the satisfaction of making a meaningful difference in the lives of a large number of people.
We are looking for strong Asterisk / VOIP / Python engineers to develop and improve our AI tools that are deployed in our contact center and other areas.
The ideal profile is:
- Bachelor’s or Master’s in computer science or a related field or equivalent experience
- At least 2 years’ experience in development or maintenance of AI bots or telephony applications
- Extensive experience in development and maintenance of applications in Python
- Experience in telephony applications using Asterisk or similar software
- Solid understanding of scalability and reliability solutions
- Exposure to AI bots
- Knowledge of relational and non-relational databases
- Knowledge of SIP (Session Initiation Protocol)
- Experience with Asterisk Gateway Interface (AGI), Fast AGI will be a strong asset
What You'll Be Doing :
- Develop, maintain, and troubleshoot Asterisk based telephony application
- Assist in the creation and deployment of AI bots using Python
- Collaborate with the team to design and implement new AI capabilities
- Ensure the smooth operation of telephony services and AI bot functionalities
- Provide technical support and troubleshooting assistance as needed
- Collaborate with cross-functional teams to design and implement new features
- Troubleshoot and resolve issues related to Asterisk and telephony services
- Monitor system performance and ensure high availability and reliability
Work location and authorization to work
- This is a US based position.
- Candidates will be required to work during Eastern Time hours (8am ET onwards).
- Legal authorization to work is required.
- Candidates will be required to undergo background checks and show proof of residence.