Associate Machine Learning Engineer / Data Scientist

Bring out your best SAP innovations to help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

WHAT YOU'LL DO

As a Data Scientist, you will be part of a team that delivers end-to-end AI solutions integrated in the processes of our customer support business to deliver support in a faster and smarter way. In your daily job you will:

1. Assess requirements necessary for developing ML services in the Support Delivery domain.
2. Take ML models/algorithms from research to production, by designing and implementing ML microservices and pipelines in the production environment.
3. Continuously optimize live productive ML services with a focus on performance, quality, scalability, availability, and reliability.
4. Setup and maintain CI/CD pipelines for ML services.
5. Design and develop large scale training and deployment systems.
6. Translate the latest research to productive models that can be applied in our support context.
7. Strive for automation and cloud operation readiness.
8. Improve quality and system scalability through continuous evaluation, analysis, and refinement of the system implementation.
9. Collaborate with data scientists and data engineers to deliver ML models in productive services.

WHAT YOU'LL BRING

We are looking for a candidate who possesses a passion for innovation and data-driven solutions paired with a hands-on can-do attitude. The ideal candidate will be a self-motivated expert with a love for delivering productive enterprise-grade ML services.

• 0 - 3 Years of experience and a university degree in Data Science.
• Strong practical Machine Learning Applied experience in Python, Kubernetes.
• Hands-on experience in PostgreSQL, Spark, Elasticsearch.
• Familiar with modern DevOps methodologies.
• Fluent in English, both verbal and written communication skills.
• Creative thinking, willingness, and ability to learn quickly new concepts and technologies.

MEET YOUR TEAM

We are a Data Science and Technology focused team and we have established a data lake platform used by more than 150 Data Scientists in Service and Support. The team’s mission is to improve, automate, and transform the customer support business of SAP using Machine Learning and Data-driven Innovation.

We win with inclusion. SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.