Customer Service Engineer - Houston, TX

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. At Siemens Healthineers, We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as a Customer Service Engineer . Our global team: We are a team of more than 68,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at {target="_blank" rel="noopener"} . This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer, you will be responsible for: * Building and sustaining strong partnerships with your customers through the effective use of both technical expertise and interpersonal skills. * Serving as the company's primary customer facing technical representative while working in collaboration with biomedical engineers and other senior staff members in a hospital or clinical environment. * Ownership of customer relationships with the goal of upholding a high level of satisfaction with optimum service delivery. * Working closely with clinical and sales partners best manage and grow your install base. * Troubleshooting and resolving both hardware and software issues with ultrasound equipment, either remotely or at a customer site. * Managing installation, modification, and preventive maintenance calls to ensure customer equipment operates at a high standard. * Working with the Regional Service Director to achieve individual goals and targets for the region. * Ensuring all work and equipment adhere to all state and federal regulatory requirements. * Submitting documentation required to remain in compliance with serviceable repairs. * Maintaining a clean driving record in compliance with company fleet vehicle policies This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers: * Background maintaining electronic equipment, either in or out of a healthcare environment. * MS Office software like Word, PowerPoint, Excel and Outlook). * Desire to work with our latest technology and learn about new software and hardware solutions. * Passion to deliver customer centric solutions to customers. * Requires someone to work well without supervision, be a self-starter and can independently manager their time/schedule. * Willingness to travel and flexibility, for both day-to-day work and required company training. Required skills to have for the success of this role: * Degree in electronics or equivalent combination of education To view the full job description,