Who We Are
Cisco's Customer & Partner Experience Engineering (CPX) organization is one of the company's fastest-growing and most innovative teams, crafting a first-in-class digital experience for our customers and partners everywhere they connect with Cisco. We are at the epicenter of developing modern, cloud-native technologies that allow us to stay agile and adaptable in a constantly evolving market. Pioneers in our field, CPX enables customers and partners to maximize value with a simple, unified Cisco experience, driving accelerated time to impact. Join us and be a part of this exciting, transformative journey.
Who You’ll Work With
You will be working among next-level product managers in driving a product roadmap with cross-functional partners in Engineering, UX Design, and research. You’ll be creating alignment between multiple different engineering and product teams to build a cohesive product salutation. You will work with our customer community, evangelizing our product externally, as a product spokesperson.
Who You Are
You possess a curious nature with strong problem-solving capabilities. You thrive in a work environment that is constantly evolving. You are a self-starter who excels in making data-driven product decisions that drive value to our customers. You exemplify a technologist at heart with a robust product-oriented approach. Your capabilities extend to owning a diverse portfolio of products, assuming full end-to-end responsibility for crafting and implementing product roadmaps. You excel in shaping product strategies spanning over a time-frame of 18-24 months. Your expertise lies in driving prioritization plans, navigating the essential trade-offs to fuel product growth that aligns with the business strategy.
What You’ll Do
You will assume a pivotal role in shaping, creating, and supervising our distinctive array of products and services. Your responsibilities will encompass the complete product journey, from conceptualizing the product design to meticulously planning its production and launch. Your duties extend to all aspects of the product's life cycle, including improvements, modifications, and continuous maintenance.
You will serve as the central resource for design, process, manufacturing, testing, quality control, and marketing throughout the product's transition to production and distribution. You will be responsible for overseeing and coordinating cross-functional teams to drive the development of new products and enhancements to existing ones.
Basic Qualifications
- Bachelor's degree in a relevant field such as computer science, engineering, business, or a corresponding field
- 9-12+ years of related work experience in Engineering Product Management
- In-depth understanding of engineering principles and technology
- Experience in end-to-end ownership for multiple products within a portfolio
- Experience as a leader and technical advisor for cross-functional teams
- Experience developing prioritization strategies and frameworks
- Proficiency with project management tools and techniques to effectively plan, implement, and track projects
- Proficiency with data analysis tools & metrics-driven decision-making
- Possess an advanced Technical Acumen
Preferred Qualifications
- Skilled in Java, Python, R, Java, C, C++, SQL, or HTML/CSS
- Knowledge of AI/ML
- Demonstrated experience in mentoring and developing junior product managers or team members
- Ability to work collaboratively with cross-functional teams, including engineering, design, marketing, sales, and customer support
- Experience managing products or teams in a global context
- Strong analytical abilities to evaluate data, user feedback, and market trends to make informed product decisions