Machine Learning Engineer - Demand Forecasting (TikTok Global E-commerce Supply Chain and Logistics)

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

Data-E-commerce-Global Supply Chain and Logistics team:
Our team is dedicated to enhancing clients' shopping experience and reducing operational costs in the supply chain and logistics of TikTok E-commerce by developing end-to-end algorithm capabilities using machine learning, operations research, data mining, and causal inference methods.

As a Machine Learning Engineer focused on demand forecasting, you will contribute to the development and implementation of cutting-edge machine learning models and algorithms to optimize inventory management, supply chain efficiency, and enhance the overall customer experience.

Role Overview:
We are seeking a highly skilled and motivated Machine Learning Engineer with expertise in demand forecasting to join our dynamic and fast-paced team. In this role, you will collaborate with cross-functional teams including data scientists, engineers, product managers, and business stakeholders to develop innovative solutions that accurately forecast demand patterns and optimize inventory planning.

Responsibilities:

1. Develop and implement end-to-end machine learning models and algorithms for demand forecasting in the context of TikTok's global e-commerce supply chain and logistics operations.
2. Collect, clean, and preprocess large-scale data sets to ensure data quality and suitability for forecasting purposes.
3. Collaborate with data scientists and domain experts to understand business requirements, identify key demand drivers, and incorporate relevant features into forecasting models.
4. Conduct exploratory data analysis to gain insights into demand patterns, trends, and seasonality factors that influence purchasing behavior.
5. Build scalable and efficient data pipelines to automate data preprocessing, model training, and prediction processes.
6. Evaluate and optimize the performance of existing time series forecasting models, and propose enhancements or alternative approaches to improve accuracy and robustness.
7. Collaborate with software engineers to integrate machine learning models into production systems and ensure reliable and timely delivery of forecasts.
8. Monitor model performance, identify anomalies, and develop proactive measures to address potential forecast errors or biases.
9. Stay up to date with the latest advancements in machine learning, demand forecasting techniques, and related domains, and apply this knowledge to enhance the team's capabilities.
10. Communicate findings, insights, and technical concepts effectively to both technical and non-technical stakeholders, fostering a collaborative and data-driven decision-making culture.

1. Master's or advanced degree in Computer Science, Machine Learning, Statistics, or a related field.
2. Proven experience as a Machine Learning Engineer or Data Scientist, with a focus on demand forecasting and supply chain optimization.
3. Strong proficiency in machine learning techniques, including time series forecasting, regression, classification, and clustering.
4. Familiarity with processing big data on cloud platforms (e.g. pyspark) and deploying machine learning models at scale.
5. Strong analytical and problem-solving abilities, with a track record of delivering practical and impactful solutions in a fast-paced environment.
6. Excellent communication skills, with the ability to collaborate effectively with cross-functional teams and convey complex technical concepts to non-technical stakeholders.
7. Experience in the e-commerce, logistics, or supply chain domain is a plus.
8. Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously.

The base salary range for this position in the selected city is $136800 - $280000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.