Chief Engineer

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Your West Coast home away from home. Rolling foothills and postcard-worthy views of sun and surf surround our idyllic Residence Club, where families and pleasure-seekers of all ages come to play. Tucked away in the laid-back coastal town of Carlsbad, California, just half an hour north of San Diego, it offers miles of uncrowded beaches and some of the best golf courses in North America.

About the role

At Four Seasons Residence Club Aviara, the Chief Engineer is responsible for all aspects of building maintenance including electrical, plumbing, steam, gas, fire & safety, HVAC refrigeration, interior, paint and decorating, and respond to inquiries and problems in an efficient, courteous, and professional manner to achieve maximum owner and guest satisfaction while complying with all Four Seasons’ policies.

What you will do

• Oversee a team of Engineering and Maintenance specialists responsible for all engineering operations for interior/exterior facilities including plumbing, refrigeration, heating/cooling, painting, carpentry, structural, recycling, electrical, ground care and parking areas.
• Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control to maximize profit in the division and Residence Club.
• Responsible for Life/Fire safety systems, energy/green initiative systems and management of other engineering work necessary to maintain the property in an efficient condition to ensure the safety and comfort of guests and employees.
• The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons through effective marketing and personal relationships.
• Work closely with the General Manager/ Resort Manager and Planning Committee to share strategic plans.
• Hire, train, supervise, schedule, discipline and plan the activities of maintenance department personnel.
• Complete, hold and follow up on employee performance reviews on a timely basis.
• Ensure that effective preventive maintenance schedules are followed.
• Plan and implement procedures, systems and controls to ensure an efficient maintenance department.
• Establish department operating budget for submission to management covering costs of heat, light and power and maintenance and repairs.
• Communicate maintenance information and problems to the Executive Assistant Manager, Rooms Division Manager and Executive Housekeeper on a daily basis.
• Prepare an annual, itemized, special project budget to management, including all changes and replacements of mechanical equipment required by all departments.
• Develop and update comprehensive departmental policies and manuals.
• Maintain all the firefighting equipment in first class order. Ensure that the fire crew has a complete understanding of all procedures, equipment and alarms.
• Establish good working relationships with contractors who will furnish reliable 24 hour emergency service.
• Compile a monthly consumption report on heat, light and power to include electricity, gas, steam, and water.
• Ensure all personnel under the jurisdiction of the Chief Engineer is exposed to hotel internal and external training on an ongoing basis.
• Ensure effective communication and good relations between the maintenance department and other departments in the hotel.
• Prepare and follow through on any projects as outlined by senior leadership.
• Ensure all public areas are patrolled daily and all lighting is in good order.
• Ensure all maintenance personnel are in uniform and well groomed.
• Ensure timely completion of all assigned responsibilities.
• Develop and maintain an energy conservation program allowing the Residence Club to meet its annual budget targets.
• Prepare requisitions for purchase and work orders and liaise efficiently with the Purchasing Manager on such matters.
• Conduct oneself in a professional manner at all times to reflect the high standards of Four Seasons Hotels and encourage staff to do the same.
• Maintain a good working relationship with other employees, providing instruction and encouragement as needed.
• Ensure a clean, neat and organized work area.
• Attend and participate in all required meetings.
• Respond properly in any emergency or safety situation at the Residence Club.
• Perform other tasks or projects as assigned by hotel management and leadership team.

What you bring

• Minimum of 3 years of previous management experience in hotel or building engineering maintenance.
• Reading, writing and oral proficiency in the English language.
• High school graduate, two (2) years college engineering or equivalent desirable.
• Professional degree in an Engineering discipline or a trade degree in a specific technical field relating to Engineering preferred.
• Experience in a condominium setting is preferred.

What we offer:

• Salary Range: $95,000-$105,000.
• 401(k) Retirement Savings Plan.
• Excellent training and development opportunities.
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meals.

Schedule & Hours:

• Full time.
• Early mornings, days, evenings, weekends, and holidays.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.