MacOS Support Engineer

1 year contract

Onsite in Cupertino, ca

Large client in IT industry

W2 Candidates Only

Job Description:

We are looking for a contractor to help test Siri tools and functionalities, and work with engineers to replicate, analyze, and troubleshoot issues. This role will use internal tools to install software on Client devices, and run through either provided or improvised test scenarios to uncover issues from our software, then generate reports and capture logs to share with engineers.

Requirements:

Key Qualifications

· Quick learner.

· Strong proficiency in configuring macOS and iOS devices

· Comfortable working with Terminal on macOS

· Experience using Siri or other voice assistants

· Ability to follow complex and technical guidelines typically used to setup devices for user studies and data collection.

· Ability to investigate, debug and triage HW/SW problems and independently work towards results

· Experience hitting project deliverables dates on tight schedules and within a defined scope.

· Integrity and respect for customer privacy and new product security guidelines.

· Ability to work independently and within a team environment.

· Highly organized, creative, motivated, and passionate about achieving results

· Excellent written and verbal communication skills.

Preferred Qualifications

· Knowledge of any scripting language such as Python and/or knowledge of software development is a plus.

The manager is not looking for someone with more than 5 years of experience. Ideally this person will have 1-2 years of experience who is a fast learner

Required Skills:

MAC OS

Languages:

English

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