Benefits:
Competitive salary
Job Description:
Short Description:
8-10 years of experience in RF and Information Technology. Provides assessments of technical and operational practices based on leading industry standards specific to the requested technology.
Complete Description:
This position is located within the Information Technology (IT) Division of Office Communications (OUC), under the Deputy Mayor for Public Safety and Justice. The OUC Technology Division is responsible for managing all Public Safety Communications for the District of Columbia including 911 telephony and dispatch system, Radio Communications network, Voice Recording, and LAN/WAN systems. The Contractor shall provide a RF Engineer / In-Building Wireless (IBW) Consultant professional with at least eight years of experience working in operational public safety communications systems. The Consultant will be responsible for providing RF engineering services while working on LMR radio system, software, and programs. In addition, the Consultant will also be responsible for the testing of Distributed Antenna Systems (DAS) that support FirstNet and P25 public safety radio communications.
The Consultant will provide IT Support for:
- Mobile Routers (supporting police and fire mobile data communications)
- Tablets/Toughbooks
Day to Day Tasks:
- Support MPD (Police) radio update and tracking efforts
- Support various capital project tasks associated with radio system infrastructure, subscriber deployment, DAS systems performance monitoring and interference resolution, and the testing and acceptance of OUC projects associated with DAS and radio systems infrastructure
- Support / complete agency radio programming requests
- Manage / coordinate radio encryption and OTAR upgrades
- Develop radio training material for internal and external users
- Develop technical guidelines for radio use
- Perform field surveys of new and existing BDA installations
- Troubleshoot IBW network interference issues
- Investigate IBW network coverage issues
- Support OUC radio operations
- Provide IT support for Mobile routers and Panasonic toughbooks
CONTRACT JOB DESCRIPTION Responsibilities:
- Provides assessments of technical and operational practices associated with upgrades and system changes based on leading industry standards specific to the requested technology.
- Provides analysis related to the design, development, and implementation of IT hardware products.
- Develops test strategies, devices, and systems.
- Performs stress and performance tests on a variety of computer hardware including circuit boards, processors, and wiring.
- Provide IT Department support services including System and Radio Technology, Dispatch Operations, network system support and operations, subscriber radio and maintenance and support, and all other agency applications.
- Provide IT Support for Mobile Routers - Router imaging; Router installation; Performs minor repairs; Software updates and installation; Router performance reports and review; Bi-annual maintenance; Tablets/Toughbooks - Imaging and configuration; Testing of software updates and security patches; MPS and CAD user administration; Execute major deployment plans for FEMS and MPD; Bi-annual maintenance; Coordinate Firewall requirements with OCTO for additional agency SW as required.
- Provide IT support for MVPN-NetMotion, including connectivity monitoring and reporting, and software updates, Performance reporting and troubleshooting. Diagnostic coverage analysis.
- Provide IT support for System and Network Infrastructure, including monitors alarms and escalations.
Minimum Education/Certification Requirements: Bachelor's degree in Engineering, Information Technology or related field or equivalent experience.
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