Sr. Site Reliability Engineer

We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers' high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award-winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!

Workplace: Hybrid (#LI-Hybrid)

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

The Site Reliability Services team at Farmers is an innovative platform services team dedicated to providing automation and administration support for IaaS, PaaS, and SaaS platforms. The Site Reliability Engineer is responsible for maintaining reliable, scalable, and high-performance systems and services. The SRE must implement and maintain technologies that improve the scalability and reliability of our server infrastructure. In this role, the Site Reliability Engineer will manage and maintain Linux and Windows OS, support audit and compliance, and perform backup and restores. A successful candidate must have hands-on experience and be able to provide on-call support.

What You'll Do

• Automate the provisioning of Red Hat Enterprise Linux and Windows operating systems.
• Automate High Availability and Disaster Recovery for all production platforms.
• Work as a liaison between DBA, Network, Security, and Cloud Engineering Teams.
• Support vulnerability management by scanning, automating, and remediating vulnerabilities.
• Perform backup and restores using Rubrik.
• Support and maintain PCI, SOX, SOC 2, NACHA compliance.
• Build and maintain immutable OS images as per CIS standards.
• Participate in 24/7 on-call rotation and escalate issues as needed.
• Perform other job-related duties as assigned.
• Quickly adapt new automation technologies and implement the same.

Experience Requirements

• 5-7 years of related experience required.

Preferred Qualifications

• 5-7 years experience managing Linux and Windows OS across private cloud and AWS.
• Develop, build, and maintain VMware templates and Amazon AMIs.
• Experience with Red Hat suite of tools and Ansible automation experience.
• Experience configuring block/file/object storage technologies on operating systems.
• Good understanding of IaC tools like Terraform or Crossplane.
• Install and maintain Red Hat Satellite servers to push changes to various servers simultaneously.
• Prioritize vulnerability management based on risk and develop strategic plans for mitigation.
• Experience incorporating PCI, SOX, SOC2 controls related to OS hardening.
• AWS or Azure cloud experience.
• Perform regular backups, data replication, local and disaster recovery tests using Rubrik.
• Monitor performance of the systems, troubleshoot issues, and provide quick resolution.

Education You'll Need

• High School Diploma or equivalent required.
• Bachelor's degree preferred in Computer Science or other technical discipline.
• Technical Certifications are a plus.

Hybrid

This role is a Hybrid opportunity, where you will be onsite 3 times a week. This role is posted to the below Farmers Office Locations:

• AZ - Phoenix
• CA - Woodland Hills, Westlake Village, and San Diego
• CO - Englewood
• KS - Olathe
• MI - Caledonia
• NY - Troy
• OH - Dayton and Independence
• RI - Warwick

Physical Actions

This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources, and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Farmers offers a competitive salary commensurate with experience, qualifications, and location.

• CA Only: $116,960 - $186,560
• CO Only: $109,920 - $160,820
• HI Only: $109,920 - $172,150
• IL/MN/VT Only: $109,920 - $172,150
• MD Only: $109,920 - $172,150
• NY/DC/Jersey City Only: $109,920 - $186,560
• Albany County: $116,960 - $160,820
• WA Only: $109,920 - $195,625
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Vision
• Health Savings and Flexible Spending Accounts

Job Location(s): US - CA - WdlndHills-6303, US - AZ - Phoenix, US - CA - San Diego, US - CA - Westlake Village, US - CO - Englewood, US - DE - Wilmington, US - KS - Olathe, US - MI - Grand Rapids, US - NY - Troy, US - OH - Dayton, US - OH - Independence, US - OK - Oklahoma City, US - RI - Warwick, US - TX - Dallas

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.