AV Installation Support Engineer

The Digital Spaces department manages physical and virtual classrooms, specialized learning environments, live event spaces, digital signage, and other learning environments (e.g., conference spaces). Oversees that they are suitably equipped and functional to meet the needs of the educational experience. Oversees the installation and long-term management of displays technologies (e.g., screens) across campus.

The AV Installation Support Engineer will provide a reliable, best-in-class experience for a range of campus customers using UCLA's many general-use spaces including classrooms, labs, auditoria, lecture halls, live event venues, and other collaboration spaces. The AV Installation Support Engineer will support innovation in AV systems by integrating, programming, testing, documenting, and deploying optimized solutions.

The AV Installation Support Engineer will review system data and customer feedback to direct operational support and provide recommendations for improvement at the direction of the Supervisor, Audiovisual Engineering. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values.

UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

1. Three years experience working in one or more of the following fields: computer science, computer information systems, or a related field. (Required)
2. Five or more years experience working in one or more of the following fields: computer science, computer information systems. (Preferred)
3. Ability to design, build, and test AV solutions based on project specifications, and experience servicing and troubleshooting new and legacy AV equipment. (Required)
4. Basic knowledge of network topology, equipment, and capabilities in an AV systems environment. (Required)
5. Demonstrated ability to create AV flow diagrams, schematics and AV infrastructure drawings. (Required)
6. Knowledge of applicable codes and regulations and ability to provide technical advice based on sound understanding of AV principles and practice. (Required)
7. Knowledge of electronics theory with emphasis on audio, video and communications circuitry, AV IT control systems and signal flow. (Required)
8. Strong written and verbal communication skills and is able to communicate technical information and ideas to a diverse community of colleagues and stakeholders. (Required)
9. Able to establish and advance positive working relationships and a strong rapport with team members, stakeholders, and customers. (Required)
10. Strong organizational skills and is able to balance competing priorities and support concurrent projects. Ability to work in a project-based environment using project management practices. (Required)
11. Strong demonstrated problem-solving skills; scopes solutions based on knowledge of available resources and timelines. Able to ask questions, gather information, evaluate options, and make decisions with integrity. (Required)
12. Able to participate in activities to advance an inclusive environment that values equity, diversity, inclusion and belonging. (Required)
13. Thinks creatively and proposes innovative ideas, including the incorporation of new technologies or processes. Is able to work with agility in a fast-paced environment. (Required)

1. Bachelor's Degree in one or more of the following fields: information technology, computer science, public administration, business administration, communications, or a related field. (Required)
2. Bachelor's Degree in one or more of the following fields: information technology, computer science, public administration, business administration, communications. (Preferred)
3. Certified Technology Specialist (CTS), Certified Technology Specialist-Design (CTS-D) or equivalent certification (Preferred)

• This position is eligible for a hybrid work arrangement that includes regular visits to campus as needed (for those who work remotely, travel/lodging expenses are not eligible for reimbursement).
• The anticipated pay range for this position is $88,804-$100,980, annually; salary is dependent upon the skills and experience of the selected finalist.
• NOTE: This position REQUIRES that a RESUME and COVER LETTER be submitted in addition to the application. Please have these two files ready to upload when applying.
• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

8:00 A.M. to 5:00 P.M. PT, Monday through Friday and/or variable based upon operational needs.

99-Policy Covered