Principal Field Engineer (AHT)

Category: Engineering
Shift: 1st Shift (United States of America)
Travel Required: Yes, 50% of the Time
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Northrop Grumman Defense Systems is seeking Joint Tactical Ground Station (JTAGS) Specialists to fulfill the Field Engineer role in support of the JTAGS-Pre-Planned Product Improvement (P3I) (JTAGS-P3I) program based out of Colorado Springs, CO. Northrop Grumman develops and deploys the JTAGS ground processing systems worldwide that receive, process, and disseminate Overhead Persistent Infrared (OPIR) sensor data delivering timely warnings and cueing information in support of the theater missile-warning mission. The JTAGS Field Engineer role requires a broad array of knowledge and skills heavily focused on systems administration, HW/SW troubleshooting, after-hours customer support, comprehensive corrective/preventative maintenance, intimate customer interaction, as well as routine status reporting to leadership. The candidate’s primary role will be deploying to the JTAGS operational sites to provide on-site technical support with up to 50% international travel.
The candidate must be a self-starter, with the ability to work in the absence of daily direction with without supervision, and with limited instruction on any new work or special assignments while working on rotation in the field. The candidate will provide comprehensive support to the operational JTAGS sites both from the JTAGS Support Facility in Colorado, as well as while in the field supporting an operational site, with the ability to address/resolve most customer questions and issues in real-time.
Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at the field locations.
Provides real-time technical support to the warfighter on all aspects of the JTAGS system (HW/SW) at customer and field locations.
Provides onsite training of customer support personnel.
Bachelor's degree with 5 years of experience OR Master’s degree with 3 years of experience (High School diploma/Equivalent with 9 years of experience may be accepted in Lieu of degree).
Active DoD Secret Clearance investigated within the last 5 years.
Active DOD 8570 IA Workforce Improvement Program IAT Level II Technical Level Certification (Security + CE, CCNA Security, CySA+, GICSP, GSEC, CND, SSC)
Linux OS experience
Familiarity with reading engineering drawings
Mechanically inclined with working knowledge using standard mechanical tools.
Basic knowledge in using Test and Diagnostic Equipment
Ability to perform work in a confined space or atop a ladder - Routing and tracing cables under a raised floor / Installing, deinstalling, cabling, and troubleshooting components in a server rack / Installing, deinstalling, cabling, and troubleshooting components up on an antenna assembly / etc.
Ability to support up to 50% International Travel.
Ability to work on-site in Colorado Springs, CO while not supporting in the field.
Training or advanced knowledge specific to Cisco, virtual environments, UPS power systems, HP and Dell server platforms.
Understanding of networking protocols VLANs, routing, subnets, network switching, network attached storage, firewall appliances, intrusion detection devices.
Experience working to engineering drawings.
Familiarity with COMSEC principles and cryptographic equipment.
In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.