Senior Director, Developer Platforms

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

We are seeking an experienced and visionary Senior Director of Developer Platforms to lead our efforts in empowering external developers who utilize PayPal’s APIs to integrate payment capabilities and other value-added services for their businesses. This role requires a strategic thinker with a deep technical background and a passion for building and nurturing developer communities.

Job Description:

Key Responsibilities

Strategic Leadership:

• Develop and execute a comprehensive strategy for PayPal’s developer platform to increase adoption and engagement.
• Identify and analyze industry trends to keep the platform competitive and innovative.

Platform Development:

• Oversee the design, development, and deployment of APIs, SDKs, and developer tools.
• Ensure the platform is scalable, reliable, secure, and provides an excellent developer experience.

Developer Relations:

• Build and maintain strong relationships with the external developer community.
• Gather feedback to continuously improve platform offerings and address developer needs.

Cross-Functional Collaboration:

• Work closely with product, engineering, marketing, sales, and customer support teams to align platform initiatives with business objectives.
• Coordinate with compliance and legal teams to ensure all activities meet regulatory standards.

Team Management:

• Lead, mentor, and grow a high-performing team of engineers, product managers, and developer advocates.
• Foster a culture of innovation, collaboration, and customer-centricity.

Performance Metrics:

• Define and monitor KPIs to measure the success of the developer platform.
• Use data-driven insights to make informed decisions and drive continuous improvement.

Thought Leadership:

• Represent PayPal at industry events, conferences, and within developer communities.
• Advocate for PayPal’s vision and establish the company as a leader in the developer ecosystem.

Qualifications

Education:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

Experience:

• 12+ years of experience in technology roles with at least 5 years in a leadership position.
• Proven track record in building and managing developer platforms or ecosystems.
• Deep understanding of APIs, SDKs, and developer tools.
• Experience in the payments or fintech industry is highly desirable.

Skills:

• Strong strategic thinking and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to build and maintain relationships with external partners and developers.
• Proficient in leading cross-functional teams in a fast-paced environment.
• Knowledge of compliance and regulatory requirements in the financial industry.