Manager, Test Engineering

Shure is looking for a Manager, Test Engineering with a passion for Quality.

Would you like to join a team who specializes in Product and Software testing to ensure quality assurance of our industry-leading audio products? Then this exciting role is for you!

Shure has a range of exciting projects in the pipeline, and we are seeking a leader in this space to manage a team of Test Engineers in the Chicagoland area who will play a crucial part in our quality engineering initiatives.

This role will be onsite with flexibility at our Skokie, IL location.

Responsibilities:

• Conferencing Ecosystem Experience: Demonstrated experience and expertise in the wider conferencing domain. Your in-depth knowledge will be crucial in ensuring our testing strategies and processes are aligned with the unique challenges and requirements of conferencing environments.
• Passion for Quality Excellence: You have an unwavering dedication to delivering top-notch products. If you thrive on the relentless pursuit of uncovering customer-impacting defects and take pride in your attention to detail, this is the perfect role for you.
• Innovative Problem-Solving: Do you have a knack for finding hidden issues and a creative mind that can see through the complexities of embedded products? We're looking for someone who can rapidly and effectively identify defects.
• Outstanding Skills: Clear and accurate communication is the cornerstone of successful product development. You should be able to articulate defects and product behavior with clarity and precision to your team.
• Self-Driven and Motivated: Imagine a role where your self-motivation and drive are not just appreciated, but essential. As a leader, you will take charge from reviewing requirements to delivering the finished product, all with minimal supervision.

Key Responsibilities:

• Customer Focus: Align testing strategies with customer needs, ensuring the delivery of top-quality and timely products.
• Masterful Test Planning: Craft detailed, comprehensive, and meticulously structured test plans and test cases.
• Innovative Test Execution: Design, develop, and execute both manual and automated test cases with creativity and precision.
• Technical Leadership: Apply your extensive knowledge in test engineering to guide and support your team effectively in technical discussions and decision-making processes.
• Team Development: Foster an environment of continuous improvement and learning, providing mentorship and guidance to your team members.
• Project Management: Lead and manage testing projects to achieve superior outcomes within set timelines.
• Proactive Problem-Solving: Anticipate and address challenges promptly, ensuring project continuity without compromising quality.
• Effective Communication: Communicate complex technical concepts and strategies to your team and stakeholders, ensuring alignment with broader objectives.
• Strategic Execution: Support strategic planning and execution efforts per the department’s objectives.

Qualifications:

• Bachelor’s degree in engineering, Computer Science, or a related field; a master’s degree is preferred.
• A minimum of 7 years of total experience in quality engineering, system testing, or a related technical field, including 2+ years in a quality leadership role.
• Extensive experience with conferencing platforms and applications.
• In-depth understanding of conferencing system architectures, protocols, and integrations.
• Proven experience in testing and ensuring the quality of system solutions.
• Audio Quality: Expertise in testing and validating audio quality.
• Camera Quality: In-depth knowledge of camera technologies and experience in testing camera quality.
• Video Quality: Proficiency in assessing and ensuring high video quality.
• Familiarity with conferencing hardware and software interoperability issues and solutions.
• Ability to develop and execute comprehensive test plans.
• Experience in troubleshooting and resolving complex issues in live environments.
• Demonstrated ability to collaborate with cross-functional teams.
• Experience with agile methodologies and using AI tools and frameworks.

Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas.

WHO WE ARE

Shure’s mission is to be the most trusted audio brand worldwide. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more.

WE GOT YOU - Our Benefits

At Shure, we prioritize the well-being of our associates. We offer competitive rewards packages that address physical, mental, financial, and overall well-being. Our benefits include retirement savings plans, generous paid time off programs, employee discounts, professional development opportunities, and work-life balance initiatives.

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