$34.05 - $54.48 Hourly
$70,826 - $113,321 Annually
This position is a Pay Band IE
Posting Details
*Interviews are anticipated to be conducted within two weeks of closing date*
The New Mexico Department of Health (NMDOH) is one of the executive branch agencies of the State of New Mexico. To ensure health equity, we work with our partners to promote health and well-being and improve health outcomes for all people in New Mexico. The Department consists of eight (8) Divisions which include the Public Health Division, Epidemiology & Response Division, Scientific Laboratory Division, Developmental Disabilities Supports Division, Division of Health Improvement (Health Facility & Certification), Administrative Services Division, Office of Facilities Management, and Medical Cannabis Division. The Office of Facilities Management oversees seven 24-7 facilities throughout the state that provide long-term, rehabilitative, behavioral health and drug treatment programs. Our primary responsibility is to assess, monitor and improve the health of New Mexicans. The Department provides a statewide system of Health Promotion and Community Health Improvement, Chronic Disease Prevention, Infectious Disease Prevention, Injury Prevention and other Public Health services. Prevention and early intervention strategies are implemented through the Department's local Public Health Offices and contracts with community providers. The health care system is strengthened through Department activities including contracted Primary and Rural Health care services, school-based health centers, Emergency Medical Services, Scientific Laboratory services, Vital Records and Health Statistics.
Our Vision: A healthier New Mexico!
Our Mission: To ensure health equity, we work with our partners to promote health and well-being and improve health outcomes for all people in New Mexico.
Our Values: Health Equity, Accountability, Communication, Teamwork, Respect, Leadership, Customer Service
The Information Technology Services Division (ITSD) is responsible for managing and maintaining its technological infrastructure and systems. The primary role the department is to ensure that the organization¿s technology resources are utilized efficiently, securely, and in line with NMDOH goals and objectives as well as with Federal and State laws.
The Application Maintenance & Support Team is responsible for maintaining and supporting NM DOH software applications.
Why does the job exist?
This position functions as a member of the Department of Health (DOH) Information Technology Services Division (ITSD) under the Application Maintenance and Support Team and will support various applications and databases including the NMDOH website. This position will provide level 2 support to existing software applications used within DOH and supported by ITSD in technical solutions, design, development, implementation of builds, user and vendor support, configuration activities and troubleshooting.
How does it get done?
As a member of level 2 support, this position is responsible for requests that have been escalated beyond level 1 support. Primary focus includes coding, testing, debugging, documenting, providing technical support, investigating and remediating failures on applications, perform development to enhance and perform fixes of applications supported by ITSD.
Maintenance of DOH's website is performed using PHP, HTML, DreamWeaver, and MySQL. This position will develop and support multi-tiered web applications using Microsoft development tools and platforms. Other responsibilities to include working with internal business partners to gather requirements, prototyping, architecture, implementing/updating solutions, building and executing test plans, performing quality reviews, managing operations and triaging and fixing operation issues. The ability to work in a team environment is critical.
Who are the customers?
This position supports all of the New Mexico Department of Health.
Ideal Candidate
Associate Degree in Computer Science, Management, Information Systems (MIS), Information Technology, Engineering or similar technical degree and two (2) years of experience in software programming.
- Experience working with ASP, .NET, C#, C++, PHP, HTML
- Experience working with Visual Studio, SharePoint, DreamWeaver, MySQL, Microsoft SQL, query development
- Experience developing reports within SQL Reporting services
- Experience documenting test cases and/or technical requirements
- Good customer relation skills
- Flexibility to work on multiple projects simultaneously
- Experience with troubleshooting application issues
Minimum Qualification
Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and two (2) years of experience in software programming. Substitutions Apply. See Substitution Table below.
Substitution Table
These combinations of education and experience qualify you for the position:
Education Experience Education Experience 1 High School Diploma or Equivalent AND 6 years of experience OR High School Diploma or Equivalent AND 6 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification AND 4 years of experience Associate's degree or higher in any field AND 6 years of experience 3 Bachelor's degree in the field(s) specified in the minimum qualification AND 2 years of experience 4 Master's degree or higher in the field(s) specified in the minimum qualification AND 0 years of experience
• Education and years of experience must be related to the purpose of the position.
• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Must possess and maintain a valid Driver's License.
Working Conditions
Office setting. Long periods of sitting and continuous use of monitor and keyboard. Stress due to deadlines and workload. Occasional overnight travel, work after hours, weekends and/or holidays may be required; Occasionally variable work schedule.
Supplemental Information
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Agency Contact Information: Anna Lopez (505) 603-7333. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.