Staff Site Reliability Engineer (Customer Identity Cloud)

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

As a Staff SRE Engineer, you will:

1. Champion all things pertaining to reliability at Okta on our Customer Identity (CIC) product.
2. Work closely with the product engineers, quality engineers, platform engineers, and architecture teams.
3. Focus on ensuring production systems remain operational at all times.
4. Set and achieve long-term performance, reliability, and scalability goals in a platform with an exponential growth plan for the coming years.

With CIC’s increased dedication to ensuring customer availability expectations are exceeded in every way, you will play a key role as we evolve our system architecture to meet the demands of enormous growth and support the hundreds of millions of users who rely on us to provide uninterrupted access to business-critical enterprise and consumer applications.

You will:

1. Collaborate with engineering teams to improve availability, reliability, and observability of their services.
2. Participate in regular on-call rotations to ensure 24/7 coverage of all critical systems.
3. Use existing monitoring tools to identify problems and resolve and/or escalate to service teams.
4. Implement changes to enable or improve infrastructure resilience, monitoring, and alerting.
5. Lead the development and continuous refinement of SRE tools and processes to improve software delivery, observability, reliability, and operational efficiency.
6. Engage in daily coding, scripting, and development - Go, Terraform, Helm, etc.
7. Optimize existing systems and eliminate toil through simplification and automation.

You might be a good fit if you:

1. Have 6+ years industry experience as a Site Reliability Engineer or adjust disciplines (DevOps/Platform/etc).
2. Are proficient in Golang.
3. Have experience in managing infrastructure with Terraform at scale.
4. Are comfortable working with a fully distributed team.
5. Have 4+ years as a software developer in a SaaS environment.
6. Have experience in a production environment supporting large-scale, mission-critical applications.
7. Have demonstrable expertise working with Microsoft Azure and/or Amazon Web Services.
8. Have production on-call experience in a 24/7 cloud-based environment.
9. Have a good understanding of microservices, cloud infrastructure (AWS, Azure, GCP), databases (SQL, No-SQL, Key/Value), containers (docker, kubernetes), web technologies (web sockets, HTTP), and networking (SSL, routing, VPN).
10. Possess exceptional communication skills, including technical writing in the English language.
11. Have a systematic problem-solving approach, coupled with a strong sense of ownership and drive.
12. Are comfortable with the Agile software development methodology.
13. Love to work as a team, but are able to work effectively in a remote environment where tasks may be self-driven.

The annual base salary range for this position for candidates located in Canada is between: $135,000—$203,000 CAD

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion, and Belonging at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology, and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today!