Introduction
Xconn Technologies is a leading ASIC supplier of PCIe switches and CXL switches. Our customers are datacenter OEM vendors and hyperscalers. Xconn Technologies is a 5 year old well-funded startup with headquarter office located in the silicon valley. The company focuses on high performance CXL switch ASIC for the next generation computing platforms for AI computing and data centers server systems. The company demonstrated the world’s first CXL switch ASIC at FMS event, Intel Innovation and OCP global summit this year.
Xconn Tech is looking for a motivated and experienced application engineers (AE) to work directly with customers in a support role to help customer design, bring up, debug using either Xconn’s ASIC or Xconn’s reference design systems. The AE role is critical for secure design wins and take our solution to production at customers. You will interface with customer directly, and work closely with Marketing/Sales and engineering team to ensure the successful launch of the project/product.
Requirements and Experiences
- BSEE/BSCS required.
- 10+ year’s experience with supporting silicon devices
- 5 years supporting high end servers
- Familiar with Linux OS, tools, kernels
- Familiar with x86 server BIOS, configurations
- Experience with embedded systems
- Experience with PCIe protocols
- Direct customer interaction and involvement
- Project or time management skills
- Ability to work on multiple tasks concurrently
- Debugging of complicated problems or bugs
- Hardware/software/firmware bring-up
- US Citizen, or permanent resident (green card).
- Able to travel to customer locations.
Functions and Responsibilities
Fundamentally your role is to help secure customer design wins and assist customers in bringing their products to market rapidly and successfully. You will contribute directly to the success of the products and customers that you support. Responsibilities include:
- Being the primary technical interface to and supporting day-to-day interactions with existing design wins/customers
- Provide datasheets, product information and training
- Coordinate and support bring-ups and debugs of customer platforms
- Work with engineering for features and questions
- Manage writing of datasheets, application notes
- Support sales and marketing
- Coordinate and support hardware demonstrations
- Represent the company at key industry events
- Working with internal engineering teams to drive/collect customer requirements
Communications
- Excellent written and verbal skills
- Team-work skills
Outstanding problem-solving skills and great attitude are required for this position.