Desktop Support Engineer

Company:  Tata Consultancy Services
Location: Atlanta
Closing Date: 24/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
  • Proficiency in both Windows (10, 11) and macOS
  • Familiarity with ticketing systems (e.g., ServiceNow, JIRA).
  • Basic understanding of Active Directory
  • Knowledge of remote support tools and desktop virtualization.
  • Experience with Microsoft Office Suite and other common business applications.
  • Strong communication and customer service skills for assisting non-technical users
  • Basic network troubleshooting skills, including familiarity with TCP/IP, DNS, DHCP, etc.
  • Must be able to lift and move computer equipment and accessories from one location to another.
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Tata Consultancy Services
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