Systems Engineer SLED

We are looking for a Systems Engineer SLED to work closely with an Account Manager SLED in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities:

• Pre-sales - assist in qualifying sales leads from a technical standpoint.


• Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner onissues ranging from features, specifications and functionality to integration.


• Conversant with networking applications and solutions.


• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.


• Provide assistance to identified customers with post-sales training.
  

Required Skills:

• 5 - 8 years experience in technical/pre-sales support as a sales or systems engineer


• 5 - 7 years experience in LAN/WAN/Internet services administration


• Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP


• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.


• Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES


• Experience with encryption and authentication technologies required


• Strong presentation skills

Education:

• Bachelors Degree or equivalent experience. Graduate Degree favorable