Solution Sales Engineer, Cloud Storage – Boston

Solution Sales Engineer, Cloud Storage – Boston

Our client is a fast-growing startup in the cloud storage space, seeking a Sales Engineer to support its pre-sales activities in the north-east of the United States. We are looking for a smart, highly technical team player with extensive sales experience who is enthusiastic to work on delivering storage solutions to leading Fortune 500 companies in North America. This is a home office-based role.

Desired Skills and Experience:

1. 5+ years’ experience as a Sales Engineer in the storage and/or cloud industries
2. Strong presentation and technical analysis skills
3. Up to 50% travel with some overnight stays
4. Storage experience – network-attached storage (NAS), file-systems, object storage. Protocols: CIFS/SMB, NFS. Background in deploying, securing and managing file servers, backup and archiving software
5. Cloud or virtualization experience – 2+ years’ experience in VMware (Datacenter Virtualization Certification) or AWS/Azure Certified Solution Architect
6. Networking/Firewall experience – Proven knowledge of the TCP/IP stack and the following protocols: HTTP, TLS, DNS, LDAP, and SAML v2
7. Experience in using network troubleshooting tools such as WireShark
8. Operating systems – Microsoft Windows Desktop and Server Platforms (Roles: ADDS & DNS) and Linux (RHEL, CentOS, Ubuntu)
9. Practical experience with enterprise backup and recovery platforms
10. Documentation experience to edit guides, sales presentations, network configuration diagrams and asset management

You will:

1. Provide product, service, or equipment technical and engineering information by answering questions and requests
2. Provide technical sales support throughout the sales cycle. This entails qualifying opportunities, selling the solution on its technical merits, replying to RFI’s and RFP’s, establishing the proposed solution design, sizing the solution and more
3. Establish and maintain personal rapport and relationship with customers and partners
4. Use professional concepts and company objectives to resolve complex issues in creative and effective ways
5. Support the sales teams by delivering technical presentations explaining our products and services to customers and prospective clients
6. Collaborate with sales teams to understand the customer requirements and provide technical-sales support
7. Conduct proof of concepts (POC’s) with a clearly written and communicated scope of work (SOW) and success criteria
8. Transfer knowledge to customers and partners by delivering demos and conducting hands-on training sessions
9. Collect and document product feedback and requests for enhancements (RFE’s) for the Product Management team
10. Submit orders by conferring with technical support staff