Senior DevOps Engineer

Qualifications

• 3+ years experience in building, deploying, and monitoring enterprise-grade multi-tenant SaaS applications on Cloud infrastructure as a DevOps Engineer or in a similar role with SRE responsibilities
• Strong proficiency in CI/CD tools (e.g. GitHub Actions, Google Cloud Build) and version control systems (e.g. Git)
• Mastery of containerization and orchestration tools (e.g. Docker, Kubernetes)
• Strong experience with observability and APM tooling (e.g. Sumo Logic, Splunk, Sentry, New Relic, Datadog, etc.) including setting up instrumentation of the application code
• Hands-on experience with Infrastructure-as-Code tools (e.g. Terraform)
• Experience with scrum methodology
• Strong communication and collaboration skills
• B.S. in Computer Science, Information Technology, or other quantitative fields or related work experience
• Experience managing cloud infrastructure on GCP
• Experience monitoring NodeJS applications
• Experience with NodeJS build systems (e.g. npm, rush, nx, lerna)
• Experience with React build systems (e.g. create-react-app, vite)
• Experience monitoring MongoDB databases
• Experience monitoring queueing systems and asynchronous task execution frameworks
• Experience understanding and modifying application code to improve tracing, logging and other observability-related functionality
• Experience with security tooling in SDLC and Security by Design principles
• Experience with an integration framework (Mirth Connect, Mule ESB, Apache Nifi, Boomi, etc.)
• Experience in health tech
• Experience working at a startup

Responsibilities

• In this role, you will have the critical responsibility of streamlining CI/CD pipelines, optimizing builds, implementing Infrastructure-as-Code, and ensuring the reliability of the Memora care delivery platform production environment through on-call support and enhanced observability
• The ideal candidate will be able to collaborate effectively with Memora’s Application Infrastructure, Architecture, Product, QA, and TechOps teams following enterprise SaaS SDLC best practices
• This role will work closely with the cross-functional teams to understand internal and external customer pain points and identify, prioritize, and implement maintainable solutions
• Maintain and improve our cloud infrastructure using Infrastructure-as-Code to create reproducible and reliable environments
• Continuously improve observability by implementing effective monitoring, logging, and tracing solutions
• Enhance alerting mechanisms to proactively identify and address potential issues, prioritizing alert quality and minimizing alert fatigue
• Develop, implement, and maintain CI/CD pipelines to streamline software delivery and follow change control processes
• Proactively engage with the QA team to help coordinate testing for infrastructure changes
• Collaborate with cross-functional teams to integrate SRE practices into the software development lifecycle
• Optimize application build performance using caching mechanisms and other performance-enhancing techniques
• Actively participate in on-call rotations to provide support for production incidents
• Document processes, configurations, and incident responses to maintain a comprehensive knowledge base
• Stay abreast of industry best practices and emerging technologies to drive continuous improvement
• Help accurately estimate work and maintain a healthy backlog and roadmap of DevOps-related initiatives in a self-driven way

Benefits

• An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually
• Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup
• Ownership over your success and the ability to significantly impact the growth of our company
• Competitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, Macbook, and a 401(k) plan