Lead QA Engineer

• Bachelors in Computer Science or Information Technology Engineering or relevant
• Minimum 7+ years of experience in manual and automation testing
• Experience leading a QA team of 8-10 engineers having at least 2 years of experience each
• Analytical ability to understand and work with complex application architecture
• Well-versed in Functional Automation - Web and API
• Knowledge of API testing and automation with Rest Assured
• Proficient in any of the following Automation Tools - Selenium / Playwright
• Experience in Performance/load testing with tools like Jmeter is a bonus
• Knowledge in client-side debugging for RCA of bugs
• Experience in QA infra technologies like Docker and Selenium Grid is an added bonus
• Experience in Version control tools like Git
• Experience in CI tools like Jenkins are required
• Keen inclination towards usability and end-user perspective of the application we build
• Proficient and fast in implementing required processes across teams
• Innovative and open to trying/learning new things to improve the system or processes
• Open to taking initiatives
• Good communication skills for explaining requirements across teams
• High personal and professional integrity and trustworthiness

Responsibilities

• As a Lead QA Engineer, you will design, develop and execute manual and automated test strategies for different products
• You will work closely with product and engineering teams and will be the first point of contact for user issues
• You would be expected to debug these issues and determine priority for a better customer experience
• Lead QA engineers to grow professionally in their careers
• Ensure that our products are awesome and of high quality
• Confirm, verify bugs, and determine steps to reproduce
• Design and implementation of internal automation tools for QA
• Building test suites for our Front-end, UI, API, load, performance, and UAT
• Work closely with Product, Marketing, and development teams on projects to understand requirements and create, automate, execute, manage, and report test plans, test cases, and test reports
• Be the first point of contact for all client issues, debug and resolve them in time for a better customer experience
• Understand deployment scenarios and manage deployment to test environments
• Contribution to open-source projects related to QA is a strong plus
• Routine hackathons and learning boot camps to promote knowledge sharing
• A healthy space for new ideas
• Choose your own work hours

Company information

We help Sales and Support Agents unleash their #SuperAgent potential and ‘do more’, without burning out. Our cloud-based productivity and automation suite saves up to 12 hours a week per agent by helping them get faster, stronger, and sharper. We’ve helped 16 million+ sales and support agents from around 6000+ companies adapt better to the remote transition.

To learn more about SaaS Labs, visit