Information Technology Project Engineer

About Us:

DivergeIT is a leading provider of IT consulting and managed services. We specialize in delivering comprehensive technology solutions tailored to meet our clients’ unique needs. We are seeking a dedicated and skilled IT Project Engineer to join our dynamic team and play a crucial role in our project delivery.

Why Join DivergeIT?

At DivergeIT, we offer a collaborative and innovative work environment where your expertise will be valued and your contributions will make a tangible impact. We are committed to supporting your professional growth through continuous learning opportunities and certifications.

Position Overview:

As an IT Project Engineer at DivergeIT, you will be responsible for managing and executing various IT projects, particularly focusing on Microsoft 365 solutions. This role requires a strong technical background, excellent problem-solving skills, and the ability to work both independently and as part of a team. You will be expected to travel to client sites as needed to ensure successful project implementation.

What You Will Do:

• Provide Cisco Meraki, Microsoft Azure, Avigilon Alta, and Microsoft 365 Project Engineering Support.
• Follow established directions and procedures for project execution.
• Engage in analysis and troubleshooting to resolve client issues.
• Maintain regular customer interaction via phone, email, teams/zoom, or in-person to ensure satisfaction.
• Collaborate with peers to enhance service delivery and project outcomes.
• Utilize PowerShell and shell scripting to automate and streamline processes.

Experience:

• Experience working on projects
• At least 2 years of IT Experience.

Certifications:

• MD-102: Microsoft Endpoint Administrator
• SC-400: Microsoft Information Protection Administrator
• SC-300: Microsoft Identity and Access Administrator
• Microsoft 365 Certified: Administrator Expert (MS-102)

Education:

• High School Diploma or equivalent (required)
• Bachelor's degree in Information Technology or Computer Science preferred

Preferred Skills:

• Strong understanding of Microsoft 365 architecture and services.
• Proficiency in PowerShell and shell scripting.
• Experience with Cisco Meraki and networking fundamentals.
• Excellent communication skills, both verbal and written.
• Ability to work independently and lead projects to completion.
• Strong customer service orientation and interpersonal skills.