Applications Systems Engineer Federal (Customer Success Focused)
Job Locations: US-MD-Columbia
Job ID: 2024-4692
Name Linked: Office: Columbia
Country: United States
City: Columbia
Posting Location: MD
Overview
DDN Storage is seeking great candidates to join our dynamic team of passionate customer-enabling technologists! This is an incredible opportunity to be part of a company that has been at the forefront of AI and high performance data storage innovation for over two decades. DDN Storage is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research, and manufacturing.
DDN Storage is the global leader in AI and multi-cloud data management at scale. Our cutting-edge storage and data management solutions are designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN Storage empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence.
Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage.
Job Description
As an Applications Systems Engineer Federal at DDN Storage, you will be responsible for driving the successful adoption and optimization of our advanced storage solutions within our valued federal government customers. In this role, you will serve as a trusted technical advisor, working closely with federal agencies to understand their unique mission requirements and design innovative storage architectures that enable them to achieve their critical objectives.
Key Responsibilities:
- Serve as a technical liaison between DDN Storage and our federal government customers, building strong relationships and developing a deep understanding of their mission requirements, technical challenges, and success criteria.
- Collaborate with federal customers to design and implement advanced storage solutions that leverage DDN Storage's industry-leading products and technologies.
- Provide expert-level technical guidance and support to federal customers throughout the solution lifecycle.
- Conduct technical presentations, workshops, and training sessions to educate federal customers on DDN Storage's products.
- Work closely with DDN Storage's product management, engineering, and support teams to provide feedback on federal customer requirements.
- Contribute to the development of technical proposals, RFP responses, and other sales enablement materials.
- Stay up-to-date with the latest trends, technologies, and best practices in the federal storage market.
- Monitor and report on key metrics related to federal customer success.
Requirements:
- 8+ years of experience in a technical pre-sales, solution architecture, or customer-facing engineering role.
- Deep technical expertise in storage systems, file systems, and data management technologies.
- Strong understanding of federal government IT requirements, security standards, and procurement processes.
- Proven ability to effectively communicate complex technical concepts to both technical and non-technical audiences.
- Excellent problem-solving and analytical skills.
- Experience with high-performance computing, AI/ML, and big data technologies.
- Knowledge of scripting and automation tools.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.
If you are a customer-focused technical expert with a deep understanding of federal IT requirements and a desire to make a real impact, we encourage you to apply for this exciting opportunity at DDN Storage.
DDN
DDN has a very strong orientation towards these 4 characteristics: Self Starter, Success/Achievement Orientation, Problem Solving, and Innovative. Any successful employee will demonstrate these capabilities.
DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
#J-18808-Ljbffr