Senior SRE Engineer

Senior SRE Engineer

Cognizant's Digital Engineering practice is seeking a highly qualified SRE engineer with experience developing and building high-performing, scalable, enterprise applications. You will be part of a digital software team that works on high-demand applications. Our engineers have a passion for high-quality, reliable, and maintainable code. Our engineers are agile and retrospective, and not afraid to identify what we're doing wrong, so we can fix it, and what we're doing right, so we can improve on it. Above all, we judge success by the success of our team and the happiness of our customers.

Location: Tampa, FL

Responsibilities / Qualifications

• Independently determine the needs of the customer and create solution frameworks.
• Design and develop moderately complex software solutions to meet needs.
• Use a process-driven approach in designing and developing solutions.
• Implement new software technology and coordinate end-to-end tasks across the team.
• May maintain or oversee the maintenance of existing software.
• Collaborative support in coordinating between Onshore vs Offshore and Client interaction skills.
• Quick learner with an attitude to explore and learn new tools and frameworks.
• SRE with 5+ years of exposure to Performance, Observability, Reliability, and Resilience/Chaos Engineering of large-scale latency sensitive enterprise applications.
• Knowledgeable in SLI, SLO, and SLA definition and management, Error budget driven development.
• Experienced in Application performance management tools and frameworks like Dynatrace, AppD, Elastic stack, Grafana stack, etc.
• Experienced with telemetry tooling and observability systems such as: Jaeger, Prometheus, OpenTracing, OpenTelemetry, App Dynamics, Splunk, DataDog, NewRelic, Lightstep, Grafana.
• Expert in ITSM process & tools like JIRA, ServiceNow, Pagerduty, knowledgeable in AIOps process and tools like Moogsoft.
• Expert in developing executive friendly dashboards based on observable metrics in IT systems (KPIs, Incident Trends, MTTR, MTTD, etc).
• Knowledgeable in Observability tool and framework standardization and unification.
• Experienced with some amount of 'Big Data' technologies such as: ElasticSearch, NoSQL Stores, Kafka, Columnar Databases, DataFlow or Pipeline Systems, Graph DataStores.
• Expertise in Log Analytics (Custom built tools, Splunk). Exposure to Kibana, Elastic Search.
• Strong experience with ServiceNow ITOM, ITSM Modules that focus on Discovery, Event Management, Incident, Problem, and Change Management.
• Experience in defining manual/semi-automated/automated RCA procedures in commercially available platforms & tools.
• Exposure in setting up detection mechanisms based on event correlation and prediction, self-learning, and self-healing capabilities.
• Excellent understanding of Docker & Kubernetes or similar container-based architectures.
• Excellent understanding of micro-services architecture, design patterns, and standard methodologies with an eye towards scale, automation, resiliency, and high availability.

Skills

• 5+ years of experience supporting cloud applications and technologies, including containerization, virtualization, microservices, and server-less architecture.
• 5+ years of experience working in an Agile, Scrum, or Kanban environment.
• 5+ years of experience with application monitoring/observability, including building dashboards, establishing service level indicators/objectives/agreements (SLIs/SLOs/SLAs), and logging/tracing.
• Strong experience in SQL and able to solve Performance Issues, Query tuning, Job Scheduler issues.
• Hands-on experience using FogLight for DB analysis.
• Excellent problem-solving skills and proactivity in resolving issues/blockers.
• Excellent verbal/written communication skills, relationship management skills, and ability to collaborate with multiple stakeholders.
• Eagerness to learn and ability to work independently with minimal guidance.

Additional Information

Cognizant will only consider applicants for this position who are legally authorized to work in the US without requiring employer sponsorship, now or at any time in the future.

The annual salary for this position is between $81,337 to $141,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Why Choose Cognizant?

It takes a lot to succeed in today's fast-paced market, and Cognizant Technology Solutions has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core.

Our associates enjoy robust benefits and training opportunities from our industry recognized, award-winning Academy team. You will have access to hundreds of technical training to keep your abilities fresh and have opportunities to acquire certifications on the latest technologies.

Everything we do at Cognizant we do with passion—for our clients, our communities, and our organization. It's the defining attribute that we look for in our people.

If you become comfortable with ambiguity, excited by change, and excel through autonomy, we'd love to hear from you!

About Cognizant:

Headquartered in the U.S, Cognizant leverages a highly flexible business model, a flawless global delivery network, and deep domain expertise to deliver to a long list of world-class companies that are leaders in their own space.