Agility Partners is seeking a qualified Support Engineer to fill an open position with a Fortune 15 company based in the greater Seattle area. In this exciting role, you will join a collaborative team dedicated to assisting customers by conducting testing and troubleshooting. The team culture emphasizes experience and support, promoting collaboration through a tool designed for easy information exchange.
In this role you will:
- Conduct research, email correspondence, and testing to identify and resolve customer problems.
- Utilize expertise in Dynamics Finance Operations (Dynamics AX) with a focus on Dual Write, performance, and upgrades.
- Provide exceptional customer service.
- Analyze SQL queries and query plans to ensure optimal system performance.
Benefits and Perks
- 100% remote position.
- Opportunity to contribute to a collaborative and supportive team, leveraging your experience in customer support and technical expertise.
- Culture-focused company focused on customer-first and a growth mindset.
- Great resume builder – gain experience with a Fortune 15 company.
- Medical, Dental and Vision plans (PPO and HSA plans available); Individual and Family coverage offerings.
- Long and short term disability coverage.
- 401(k).
The Ideal Candidate
Required Skills:
- 3 years of experience with Dynamics Finance operations (Dynamics AX) experience working with Dual Write, performance or upgrades.
- 3 years customer service experience.
- 3 years experience analyzing SQL queries and query plans.
Preferred Skills:
- 8-10 years of experience in a relevant field.
- Strong experience with Dynamics Finance Operations (Dynamics AX), customer service skills, and SQL query analysis.
- Demonstrated ability to deliver high-quality work and meet performance indicators.
Similar Jobs
- View Job
Support Engineer - MS Dynamics Company Hidden Technology Services Redmond, WA 1 Opening Posted [...]
Redmond - View Job
Support Engineer - MS Dynamics Company Hidden Technology Services Redmond, WA 1 Opening Posted [...]
Redmond - View Job
Software Engineer Company Hidden Technology Services Redmond, WA 1 Opening Posted today $1,500 [...]
Redmond - View Job
Senior Analytics Engineer Company Hidden Technology Services Redmond, WA 1 Opening Posted today[...]
Redmond - View Job
Software Engineer Company Hidden Technology Services Redmond, WA Developer 1 Opening Posted tod[...]
Redmond