Data Entry Coordinator, ATA

Data Entry Coordinator, ATA
Department: Advanced Technology Academy
Location: Advanced Technology Training Center
Reports To: Program Manager
Recruitment Type: External/Internal
Requisition ID: req5447
Employment Type: Full-Time Support Staff
Union Position: Non-Union
Work Schedule: Standard college hours M-F 8:30-5pm
Number of Openings: 1
Job Description:
SUMMARY Coordinates the day to day operations of the department and is responsible for entering data into multiple data management systems, transferring data between databases, and collaborating with program staff and leadership. Engages with students throughout their tenure with the program to collect necessary information to track the success of basic outcomes processes and procedures to support the on-going analysis and improvement of departmental efforts. Collaborates with faculty and staff to ensure optimum support. Contributes to the continued effectiveness of the team and department by developing and sustaining productive customer and employee relationships. Provides administrative assistance to supervisor as needed.
ESSENTIAL FUNCTIONS
• Works collaboratively with ATA peers and various college departments to ensure effective student engagement and to complete departmental assignments
• Provide and document follow-up contact to students; developing strong working relationships with key departments and employees across the College and in the community
• Collect data from primary or secondary data sources and maintain databases
• Enter and update student data and profile information into system of record and various data management systems within established timelines
• Actively participates in the successful delivery of the direct client service process
• Maintains accurate and timely documentation of all necessary data to ensure compliance with the CCMEP guidelines and the U.S. Department of Labor
• Maintains on-going communication with departmental leadership to report important information, occurrences and issues within the department
• Provides administrative support to supervisor
• Positively responds to departmental requests in a timely manner with strong emphasis on outstanding customer service
• Assist in ensuring the accuracy and relevance of data as it relates to project and initiative directives
• May attend College-wide meetings, workshops, and conferences as directed
• Performs other duties as assigned
REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
• Associate's degree or equivalent experience
• Demonstrated experience with software programming, report generation, and analysis
KNOWLEDGE, SKILLS and ABILITIES
• Possess strong organizational and time-management skills
• Possess excellent written, verbal and interpersonal communication skills
• Possess intermediate knowledge in the use of Microsoft Office Suite
• Possess strong organizational and time-management skills
• Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment
• Ability to enter, monitor and interpret student data accurately with great attention to detail
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
• Ability to develop and maintain relationships with key contacts to enhance work flow and quality
• Possess sensitivity to appropriately respond to the needs of a diverse population facing multiple barriers to education and employment
• Ability to foster a team environment and work collaboratively
• Ability to work accurately with great attention to detail
• Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships
• Ability to effectively accept direction from multiple levels of the College in various departments
COMPETENCIES
CRITICAL COMPETENCIES
• Service Focus
• Collaboration
• Quality of Work
VERY IMPORTANT COMPETENCIES
• Communication
• Time Utilization
IMPORTANT COMPETENCIES
• Adaptability
• Continuous Improvement
PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
• The work is performed in a normal, professional office environment at multiple locations
• The work area is adequately lighted, heated and ventilated;
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers. However, there may be some walking; standing; bending; carrying of items such as papers, files, pamphlets, books, instruments, etc.;
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
Special Note: This is a grant funded position.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.