Data Center Operations Engineer

Data Center Operations Engineer, 33881137

What you get to do in this role:

· As a Data Center Operations Engineer, you will be a member of the Service Engineering team that is responsible for global infrastructure design, standards, operations and architecture. You will:

· Use your experience in data center operations to implement, communicate, execute and assist with procedures including day to day operations, asset management, deployments and hardware break- fix.

· Take part in documentation and evangelize a catalog of standards and best practices for data center operations.

· Function as the primary point of contact and be accountable for all vendors who operate inside of our data centers.

Hiring Manager Notes:

Based on the job description, what are the must have non-negotiable items that a candidate must have to be successful in this role

· Must have Data Center experience.

What backgrounds/skills can we be more flexible with that can be learned on the job?

· Years of experience can be flexible.

What is the work schedule for this position? Does this position require to be onsite?

· Prefer 8am – 4pm PST, Monday - Friday

· Yes, 5 days a week at our Tukwila WA data center location.

To be successful in this role you have:

· 2+ years of experience in data centers operations with a record of increasing role responsibility or 2+ years of ServiceNow experience.

· Installation of pre-integrated racks, individual servers and network appliances including stacking, wiring, cable managing and equipment labeling.

· Perform basic hands-on hardware break-fix with servers and network appliances.

· General knowledge of data center facilities and infrastructure including power, HVAC, structured cabling, rack management and security.

· Working knowledge of networking/server architecture and hardware.

· Experience managing vendors in a data center environment.

· Process oriented and experienced in process development.

· Strong analytical skills with the ability to multi-task several unrelated issues.

· Must be able to travel domestically and internationally.

· General documentation skills with particular emphasis on technical processes and standards.

· Knowledge and experience in ITIL process methodologies a plus.

· Proven ability to function independently in ambiguous situations with a record of success.

· Excellent communication, customer focus, problem solving, conflict management, time management and interpersonal skills required.

Pay Rate Range:

· $ 55-58.17/hr.