Unified Communications and Collaboration (UCC) Engineer

Company:  US Tech Solutions
Location: Ann Arbor
Closing Date: 24/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Duration: 12 months contract
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Job Description:
Client is looking for UCC Engineer who will be supporting internal company programs and operations. Performs the following functions: Follow the defined standards in AV rooms designs, analyses, evaluates, and tests.
Responsibilities:
Assist in design and plan unified communications solutions based on organizational needs, ensuring scalability, security, and performance.
Deploy and configure unified communications systems, including VoIP, video conferencing, instant messaging, and collaboration tools.
Monitor and maintain the health and performance of unified communications infrastructure, troubleshoot issues, and perform regular updates and patches.
Integrate unified communications systems with other IT components, such as network infrastructure, Active Directory, and cloud services.
Implement security measures to protect communication channels, data, and endpoints, and ensure compliance with security standards and regulations.
Provide technical support to end-users, resolve communication-related issues, and offer training when necessary.
Create and maintain documentation for unified communications systems, including configurations, procedures, and best practices.
Experience:
5+ years’ experience with Unified communications solutions
Deploy and configure unified communications systems, including VoIP, video conferencing, instant messaging, and collaboration tools.
Create and maintain documentation for unified communications systems, including configurations, procedures, and best practices.
Analyze usage patterns and plan for capacity upgrades to meet future communication needs.
Develop and maintain disaster recovery plans and procedures to ensure business continuity in case of system failures.
Skills:
Design and Architecture
Implementation & Maintenance
User Support & Documentation
Disaster Recovery / BCP
Vendor Management & Capacity Planning
Education:
An AA degree, military technical training or their equivalent vocational training is required
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Deepak
Email:
Internal Id: 24-20409

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US Tech Solutions
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