Lead DevOps Engineer

Job Posting Title:

Lead DevOps Engineer

Hiring Department:

ITS Campus Solutions

Position Open To:

All Applicants

Weekly Scheduled Hours:

40

FLSA Status:

Exempt

Earliest Start Date:

Immediately

Position Duration:

Expected to Continue

Location:

AUSTIN, TX

Job Details:

Flexible work arrangements are available for this position, including the ability to work remotely. Remote work for individuals who reside outside Texas but within the United States and its territories will be considered and requires Central Office approval.

This position provides life/work balance with typically a 40-hour work week and travel limited to training (e.g., conferences/courses).

The University of Texas at Austin and Information Technology Services provide an outstanding benefits package to our staff. Those benefits include:

• Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
• Vision, Dental, Life, and Disability insurance options
• Paid vacation, sick leave, and holidays
• Teachers Retirement System of Texas (a defined benefit retirement plan)
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Training and conference opportunities
• Tuition assistance
• Athletic ticket discounts
• Access to UT Austin's libraries and museums
• Free rides on all UT Shuttle and Capital metro buses with staff ID card

Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.

This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work.

Purpose

This Lead DevOps Engineer will be a technical member of the Identity and Access Management (IAM) Team. They will play a significant role in advancing the strategic IAM goals for services and driving the implementation of solutions to meet campus IAM needs.

Responsibilities

• Analyze, design, develop, and document both legacy and new information systems that support IAM services.
• Coordinate and lead other technical staff in working with current and emerging technologies to improve efficiency of systems administration.
• Manage security, firewall, anti-malware, and backup systems to maintain appropriate data confidentiality, integrity, and availability.
• Develop and implement DevOps best practices across IAM systems and services and mentor other technical staff members.
• Install, configure, and maintain operating system components, application servers, and libraries that support software development.
• Prepare system documentation, develop standards and education for users.
• Lead the development of team software development standards, process improvements, and technical documentation.
• Provide operational and customer support for IAM services, including monitoring systems, providing customer service, investigating issues, and repairing bugs.
• Communicate effectively with customers and stakeholders to elicit requirements, present solutions, and investigate and resolve issues.
• Perform application quality assurance: participate in validation, testing, and documentation of product releases.
• Other related functions as assigned.

Required Qualifications

• Three years of software development or system administration.
• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
• Production experience with configuration and optimization of enterprise-level services/applications.
• Proficient in Unix/Linux and shell scripting.
• Experience with CI/CD pipelines (GitHub Actions) and automation.
• Experience with object-oriented programming, with a strong ability to analyze, test, and debug code efficiently.
• Proficient in cloud technologies, orchestration, and observability tooling, with hands-on experience in SQL databases for efficient data management.
• Demonstrated ability to adapt to changing priorities in a multi-tasking environment.
• Strong written and verbal communication skills with both non-technical and technical users.
• Excellent interpersonal skills and ability to work as part of a team and independently.
• Interest in self-development and learning.
• Demonstrated ability to successfully meet deadlines.

Equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• At least five years of experience in systems design, analysis, and programming.
• Understanding of IAM concepts and systems, including authentication systems (Shibboleth, ADFS), directory services (OpenLDAP, Active Directory), and identity management (COManage, Grouper, midPoint, SailPoint).
• Experience with Python, PHP, or similar toolset.
• Experience in Linux/Unix-based system integration, administration, and support using tools like Ansible.
• Ability to configure and support Apache web servers and Tomcat application servers.
• Proficient in Kubernetes, Terraform, and AWS.
• Experience with Docker and containerization.
• Experience implementing/integrating vendor software packages into a production environment.
• Experience with version control software such as Git.
• Knowledge of monitoring and observability systems (e.g., Prometheus, Grafana, Splunk).
• Experience with automated testing tools such as Playwright or Selenium.
• Experience with application development, such as building APIs or web services (REST, SOAP).

Salary Range

$80,000 - $88,000

Working Conditions

• May work around standard office conditions
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity
• Work performed on concurrent multiple projects under pressure of rigid deadlines or time limitations

Work Shift

Monday – Friday, flexible between 7am-6pm; May require occasional overtime nights and/or weekends or on-call obligation.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs.

Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting.

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action.

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.

E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015.

Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act).