Akkodis is seeking an UX Content Specialist/Strategist for a contract position with our Fortune 500 banking client.
RATE RANGE: Up to $63.92/hr W2
LOCATION: Can work hybrid in either Minneapolis, MN; Atlanta, GA; Irving, TX; Chicago, IL; or Cincinnati, OH (3 days a week in office)
TOP 3 SKILLS/REQUIREMENTS:
1. Figma - Minimum 4+ years of experience
2. White Label Systems - Minimum 4+ years of experience
3. Content Writing - Minimum 4+ years of experience
UX Content Spec/Strategist IV
Applies and updates existing content strategies to accommodate new products and campaigns, validating that content is correctly and accurately implemented across the digital platforms. Writes, edits and implements content based on the content strategy, including voice and tone, and customer-/business-centric site goal.
The Content Specialist/Strategist works with Experience Strategy leads and UX team members to identify and meet the content demands for various projects. The UX Content Strategist applies and updates existing content strategies to accommodate new product
ESSENTIAL FUNCTIONS:
1. Writes, edits and implements content based on the content strategy, including voice and tone, and customer/business-centric site goal.
2. Reviews content with peers and senior content strategists to ensure they accurately represent the company's content strategies
3. Formally observes user interviews and usability sessions
4. Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct
5. Assist in gathering requirements and assessing content needs of a given project
6. Update content logs, copy documents, CMS and other documentation systems
7. Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders
8. Drives, advocates and embodies a customer-centric perspective within and outside the UX Design organization, resulting in consistently simple and innovatively enriching experiences for our customers
9. Applies and updates existing content strategies to accommodate new products and campaigns
10. Validates that content is correctly and accurate implemented across all platforms
SPECIFICATIONS:
- Understands basic principles of content strategy and information architecture
- Experience with user-centered design from concept to delivery
- Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations
- Knowledge of content strategy and UX best practices
- A strong portfolio demonstrating past work experience and deliverables
- Understands content creation, content inventories and audits, content mapping and modeling, voice and tone guidelines, and governance documentation
- Experience with data-collection and analysis
- Experience meeting ambitious deadlines and delivering high-quality work on schedule, including quickly turning around plans and reports
- Good grasp of quantitative data analysis
***Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
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The Company will consider qualified applicants with arrest and conviction records.